2404 Crain Hwy
Bowie, MD 20716

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Sales: 301-850-5181

Used Cars: 301-850-6031

Hours Toggle

Sales Department

Sun 11:00am – 6:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 7:30pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 4:00pm

Reviews of Ourisman Hyundai of Bowie

Overall Rating:

2.9 (out of 5)

91% recommend this dealer

843 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Worst experience in life bought a car signed paperwork

Reviewed by Terry from Tennessee October 07, 2025

Worst experience in life bought a car signed paperwork everything online 3 days later flew across country to pick up car they wouldn't release it to me said loan wasn't funded yet. ? How did I sign with rate 835 credit score come on scam putting 10k down sad place never go here.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Hi Terry, we’re very sorry for the frustration you experienced after signing paperwork and traveling to pick up your vehicle. While funding timelines can sometimes vary by lender, we understand this should have been communicated more clearly. We truly appreciate your feedback and would like the chance to regain your trust. Please reach out to our General Manager, Ali Zaka, at azaka@ourismancars.com or our team at HyundaiFeedback@ourismancars.com, so we can review your situation directly.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

2.0 (out of 5)

This dealership lacks professional courtesy.

Reviewed by William Gibbons Jr from Upper Marlboro, MDAugust 27, 2025

This dealership lacks professional courtesy. I am waiting for my vehicle registration. When you send an email. No one responds, including the sales representative who you the vehicle.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi William, we're very sorry to hear about your experience and truly appreciate your feedback. If there's anything more we can do to help, please contact General Manager Ali Zaka at azaka@ourismancars.com or email HyundaiFeedback@ourismancars.com.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Dealership doesn't honor their contract with NFCU's car

Reviewed by shoching24August 01, 2025

Dealership doesn't honor their contract with NFCU's car buying program. Dealt with their sales rep, Emmanuel; internet sales manager, Sierra, Sales manager, Zeth; another manager, Hotty, and reached out to their GM, Ali. If you're trying to utilize the price given on NFCU's car buying service, DO NOT GO HERE. Terrible customer service, terrible management. NFCU is escalating this, potentially pulling their contract due to breach.

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Hi Sarah, thank you for your feedback. We’re sorry to hear about your experience. For further assistance, please contact GM Ali Zaka at azaka@ourismancars.com or email HyundaiFeedback@ourismancars.com.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

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