Mike Morgan Hyundai in Shreveport including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

8747 Business Park Dr
Shreveport, LA 71105

Get Directions
Visit Dealer Website

Sales: 318-402-4370

Used Cars: 318-402-4773

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 9:00am – 2:00pm

Reviews of Mike Morgan Hyundai

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.6 (out of 5)

8 out of 9 people said they would recommend this dealer

1 (out of 5)

Very Disappointed

Reviewed by Stuart Young in BentonJune 01, 2021

Mike Morgan Hyundai, I wanted to share my recent experience with your dealership. On May 27th, 2020 I discovered a 2011 Chevrolet Suburban on Cars.com. I reached out via the website and contacted the dealership website directly. Within a few hours I received an email, text message, and voicemail from David York (Salesman). Within a few conversations and text messages, David advised the Suburban was still available and was sold as is. I asked David about the price and he advised the manager had already marked down the vehicle for the Memorial Day weekend and there was no room for negotiation. I advised I was ok with the price and would like to continue forward with the purchase process. Around 11:37 am (05/27/2020) David told me over the phone that I would need to place a deposit on the vehicle in order to hold it, keeping it from being sold prior to my arrival. I agreed that was fine and then continued with the credit application process. I was sent an email from the finance guy around 1:02 pm, advising I was approved for the sale and we could move forward. Around 2:07 pm I texted David York if there was any update on the completion of the sale. York responded an hour later saying, “Yes, my finance manager is going to call you in a moment”. At 7:00pm I texted again about when the finance manager would contact me. NO RESPONSE that day!!! I could have driven down that evening, from Little Rock, to pick up the vehicle. If they would have responded to my calls and texts. Meanwhile, I have submitted everything needed and had completed everything possible on my end. I had already been told the sale was practically final and I still needed to leave a deposit. At this point, being a single father with three kids, I told David I now would not be able to get the vehicle until after the holiday weekend (06-01-2020). I’d would have like to have picked it up that evening, but they would not respond to texts or phone calls. Friday May 28th, 2020, still no word from the dealership. I noticed at this point according to Experian, they had ran a hard credit on my report with various car lenders. I texted David York at 12:21 pm, advising I still have not had any contact from the finance manger. David York then called me back and began to explain that he spoke with the owner, and they would not hold the vehicle for me, even with a deposit. I asked if I could compete the paperwork remotely and sign upon arrival, pay any down payment, etc. David said he would speak with the owner and call me back. Eventually, David called me back and said after speaking with the owner, they decided they would not do anything to help and they would continue to sale the vehicle to whomever comes over the holiday weekend. David York had already told me, prior to running a hard hit on my credit, I could pay a deposit and hold the vehicle until I responded on 06-01-2020. David said the owner would not allow what they said is the normal practice, of holding a vehicle with a deposit. I was not asking for any discount, agreed to pay whatever money down, agreed to full asking advertised price, and willing to drive 3 hours to pick up the vehicle. David said the vehicle had no interest so far and it would not sale anyway, because of the age and buyers needing great credit to be approved for it. David said don’t worry, I’ll notify you Saturday if it sales. I was not happy but I could not force a dealership to honor their word and do the right thing, so I waited. Saturday May 29th David York texted me at 7:08 pm, “Sorry someone bought the suburban today”. Thank you Mike Morgan Hyundai for wasting my time, lying to me about paying a deposit, putting a hard hit on my credit, and confirming how most already fell about shady car salesman.

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

Used car

Reviewed by CDOUGLAS in Shreveport LAMarch 13, 2018

Gwendolyn, should be salesperson of the year , she has gone above and beyond to find me a car and I wanted to let her know that I truly appreciate it. Thank you

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Used car

Reviewed by Not sure in Shreveport laMarch 26, 2017

Great service and excellent people working and there prices are very fair and reasonable

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Mike Morgan Hyundai

Mike Morgan Hyundai is a new, pre-owned, and Certified Hyundai dealership. We are here for all of our service, oil change, parts and tire needs. We can help find the perfect vehicle for you and your family quickly and hassle-free. Here at Mike Morgan Hyundai we want you to enjoy your experience and love your new vehicle. Come see us today!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top