Mike Morgan Hyundai in Shreveport including address, phone, dealer reviews, directions, a map, inventory and more

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8747 Business Park Dr
Shreveport, LA 71105

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Sales: 318-402-4370

Used Cars: 318-402-4773

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 9:00am – 2:00pm

Reviews of Mike Morgan Hyundai

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

234 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

BUYERS BE AWARE!

Reviewed by KAVOOSSJuly 23, 2022

BUYERS BE AWARE! SHADY DISHONEST DEALERSHIP! I purchased a 2022 Genesis GV70 on June 27, 2022 and purchased all the bells and whistles to include extended warranties and other protection packages, expecting to have my car serviced locally and for FREE for the next three years per their contract. Yet I received a letter two weeks later from their Vice President Mr Marcott, stating that they no longer sell or service Genesis and in order for me to get service done on my vehicle, I have to go to Irving or Plano, Texas or Jackson, Mississippi or Lafayette, LA. That meant that I would have to put over 600 miles on my car and drive 6-10 hours just to get my oil changed or warranty service done!! I was not happy about this and I called to speak to Mr Marcott. As soon as I complained about the situation he hung up on me. I called him back and asked if that’s the way he deals with his customers and he bluntly said “yep” and acted like there is nothing wrong with the way he behaved and spoke to me! They truly pulled a “bait and switch” on me and their other Genesis customers. They knew in May2022 that Genesis was pulling away from Hyundai and they chose not to disclose that fact to me and give me a chance to decide to buy the car knowing that it was not going to get serviced locally. He claimed that just like other “exotic auto” owners I should expect that. First of all, I owned real exotic cars and if they were not serviced locally I knew that ahead of time and chose not to purchase them. I think their lack of full disclosure and their dishonesty makes them one of the worst dealerships I have ever dealt with and WILL NOT buy another vehicle from this shady Mike Morgan auto dealer ever again. Good luck to whomever else who has bought a vehicle from these crooks.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Credit application rejection

Reviewed by Henry Williams from Waskom,Tx.June 05, 2022

I had plans to purchase a Hyundia Santa Fe from Mike Morgan/dealer so I applied for a new car loan ($20,000). I was disappointed that I was rejected. I have a credit score of 816 and my wife 808, we have no debits. My wife and I have incomes from SS and others. There is more... I will solicit Why? I think the reasons for rejecting my application is deeper than I anticipated. "Your heart is not right" Acts 8:21

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Very disrespectful staff, the manager is not avail

Reviewed by Mena Habib from Bossier City LAMarch 24, 2022

If I could give zero stars I would have done it. Worst customer service and worst car service ever. They just want your money, they make all kinds of promises that they will not keep. If you try to have service on your car after you buy it from them, good luck. They will give you an appointment then cancel it without telling you. They will tell you we have no one available to fix your car.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Mike Morgan Hyundai

Mike Morgan Hyundai is a new pre-owned and Certified Hyundai dealership. We are here for all of our service oil change parts and tire needs. We can help find the perfect vehicle for you and your family quickly and hassle-free. Here at Mike Morgan Hyundai we want you to enjoy your experience and love your new vehicle. Come see us today!

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