200 Holiday Square Blvd
Covington, LA 70433

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Sales: 985-801-7000

Used Cars: 985-801-7000

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 8:30am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Eddie Tourelle Hyundai

Overall Rating:

4.6 (out of 5)

91% recommend this dealer

1797 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Justin was very poor with communication He promised the

Reviewed by CoreyFebruary 05, 2026

Justin was very poor with communication He promised the get numbers on used vehicle on Facebook than he assume I was a scammer ? Than blocked me I called the store and he did not pick up my phone call I talked the manager Roy now and he said they have local customer driving the car now They said call back 3-4 hours later This is not the customer service I was expecting for

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

We apologize for not completely exceeding your expectations during your car shopping. Thank you for your consideration.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Worst ever been customer 20 years bought new car every

Reviewed by Linda from MandevilleDecember 06, 2025

Worst ever been customer 20 years bought new car every five years u have lost a loyal customer because of xxxxxxxx working there now

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

We truly apologize for not completely earning your total satisfaction during this visit. Please reach out to our management at (985) 801-7000 so we can work with you to best address this situation.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

I had a phenomenal experience with my salesperson Ms

Reviewed by PnmrksNovember 14, 2025

I had a phenomenal experience with my salesperson Ms Presley. She greeted me and welcomed me. She did not pressure or push me into a vehicle. She listen and found the perfect suv!!! The financial team were great and worked with me to ensure I got a new 2026 Tucson. I highly recommend Eddie Tourelle Hyundai!!!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Wonderful! Thank you for sharing here. We appreciate you choosing to join our Eddie Tourelle Hyundai family.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Eddie Tourelle Hyundai

Eddie Tourelle Hyundai is proud to be your Northshore Hyundai dealer and extends that pride to our Southshore clientele. Serving the automotive needs of Covington and the surrounding area including Hammond and Slidell Hyundai drivers our dealership strives to provide our customers with the most exemplary experience in sales and customer service. Our inventory includes our most popular new Hyundai vehicles as well as quality used cars in Covington, Louisiana. Our Northpark Hyundai staff is certified on Hyundai products and well equipped to assist you in making your buying experience a pleasurable one.

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