All Star Hyundai in Baton Rouge including address, phone, dealer reviews, directions, a map, inventory and more

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10313 Airline Hwy
Baton Rouge, LA 70816

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Sales: 225-341-1049

Used Cars: 225-341-1187

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 4:00pm

Reviews of All Star Hyundai

Overall Rating:

4.5 (out of 5)

88% recommend this dealer

242 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

(Service-less )

Reviewed by (NO All-Star) from Baton RougeMay 13, 2021

Horrible! Rude. Refused to do recalls on my vehicle, would not communicate as to when I might get my car back. NO ONE ANSWERS THE PHONES OR CALLS BACK!!! Threw me and my mother out ! Dropped key in window and told us to leave because I asked what was being done to my car... Really? If you want to deal with belligerent, rude people who act like they are doing you a huge favor to even look at you then this is the place to go. It should not be called the "Service department" is really little people may approach GODS THRONE if you dare! Renee Perez is rude and demeaning to women!! Doesn't do what he says "or implies". No one is accountable for how customers are treated! Mr Perez calls me the next day and asks if I dropped off my vehicle on their lot again. No! He doesn't even know what cars are there and what he's supposed to be doing with them. And don't try to ask him a question, like when might my car be ready? Because he will accuse you of trying to debate and he won't debate you. He also won't let you ask a question and you'll never get an answer. You'll never know what's been done to your car because they gave me no paperwork!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hello, Thank you for stopping by the Service Department at All Star Hyundai and taking the time to bring this situation to our attention. We take your feedback very seriously and would appreciate the opportunity to hear more about the level of customer service provided. Would you mind reaching out to our team directly about your experience at your convenience? Customer Relations Manager reviews@allstarautomotive.com

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

I am super satisfied

Reviewed by Bernetta Thomas from Gonzales, LaApril 22, 2021

Aaron Hilliard is hands down the best . He was very professional, he kept me informed step by step of what was going on and to top it off he delivered my truck to my job šŸ˜ƒ. I will definitely recommend anyone I know to contact Mr. Hilliard when interested in buying a car. Iā€™m super excited šŸ˜

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thanks for sharing your satisfaction regarding working with Aaron at All Star Hyundai for your truck, Bernetta! If there is anything additional we can be of assistance with, please do not hesitate to reach out to our team.

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Purchase SUV

Reviewed by Catherine J Ketchens from METAIRIEApril 21, 2021

Our salesperson was Aaron Hilliard. He's the best, he has excellent customer service skills and very professional. He had another customer, but to keep us from waiting he asked another salesperson to show us around who was excellent as well. His name is Carter. The entire atmosphere was very positive. We got there about 12:30pm and we were finished before 4:30pm. Thank you Aaron Hilliard for being a great salesperson!! Thanks to All Star Hyundai for making my grand daughter's automobile purchase a success!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for the kind review, Catherine! We are delighted to know that you had a great experience at our Sales Department. We hope to see you again in the near future.

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About All Star Hyundai

Our goal is to make your car buying experience the best possible. All Star Hyundai Volvo of Baton Rouge's virtual dealership offers a wide variety of new and used cars Hyundai and Volvo incentives service specials and Hyundai/Volvo parts savings. Conveniently located in Baton Rouge LA we are just a short drive from New Orleans LA and Gonzales LA.

If you're looking to purchase your new dream car you've come to the right place. At All Star Hyundai Volvo of Baton Rouge we pride ourselves on being the most reliable and trustworthy Hyundai and Volvo dealer around.

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