6000 Atwood Dr
Richmond, KY 40475

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Sales: 859-800-6188

Used Cars: 859-800-6188

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Gates Hyundai

Overall Rating:

4.3 (out of 5)

97% recommend this dealer

556 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

The sales rep I worked with was extremely knowledgable

Reviewed by Deborah from Louisville, KyJuly 25, 2025

The sales rep I worked with was extremely knowledgable and listened to me. He is also very personable. I had a marvelous experience with Gates. I needed to have something added on to the car and he was able to get that right away last minute. They were even able to bring the car to my home!!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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5.0 (out of 5)

I can’t say enough good things about Gates Hyundai

Reviewed by Bonnie Erdeman from Lexington, Kentucky July 23, 2025

I can’t say enough good things about Gates Hyundai Dealership. They were courteous, polite and very helpful. This is a family owned business and it shows. They truly care about their customers and making sure you get the car that’s right for you at a reasonable price. I will be going back for sure in the future.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you so much for choosing Gates Hyundai! Please let us know if we can be of any more assistance.

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Maximum rating = 5

5.0 (out of 5)

Great experience.

Reviewed by Larry Middleton from Louisville, Kentucky June 30, 2025

Great experience. Salesman was patient, appreciative and service oriented. He maintained an appropriate level of communication without becoming pushy. I would purchase from Gates Hyundai again.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Here at Gates Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

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About Gates Hyundai

Our number one goal at Gates Hyundai is to do everything in any way everyday to ensure customer satisfaction. That starts with our very friendly and talented sales staff and management. Each has several years of experience and are eager to assist you in all your automotive needs.
Our service and parts departments are also staffed with very knowledgeable and experienced professionals who are eager to assist you. We carry a full line of Hyundai manufactured parts and all vehicles are serviced by certified ASE technicians to ensure your full satisfaction.

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