Don Franklin Lexington Hyundai in Lexington including address, phone, dealer reviews, directions, a map, inventory and more

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3340 Richmond Rd
Lexington, KY 40509

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Sales: 859-317-6995

Used Cars: 859-554-3043

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 4:00pm

Reviews of Don Franklin Lexington Hyundai

Overall Rating:

4.9 (out of 5)

97% recommend this dealer

766 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Friendly sales staff, near fraudulent finance dept

Reviewed by Joseph Woosley from Winchester, KyJuly 14, 2022

The sales team was actually very helpful, but I gave them 3 specific banks to run with finance and I was sick so not firing on all cylinders. When I got to finance they gave me as my lowest rate some bank I’ve never heard of Northwestern or something at a rate of 5.59% at 72 months. I’m moderately better today so I called my preferred banks at least one of which I know they do business with, Members Heritage and my rate should have been 3.25% before auto deposit and other discounts. To say that i’m displeased is the largest understatement of my life. Slight avarice is to be expected but complete fraud is outside my wheelhouse when dealing with auto dealership. My brother and another friend were interested in buying the same car, but obviously I wouldn’t send my worst enemy to Don Franklin.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 3

Customer Service 3

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Go see Dawn!

Reviewed by The Ponders from Cleveland, TNSeptember 21, 2021

Dawn Dotson is so professional. Everyone should go to her to purchase an automobile. We would drive to Don Franklin again because of our positive experience.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

A great experience

Reviewed by Sara from Cincinnati September 20, 2021

Michael Chisley was great! He was attentive, knowledgeable and professional. And he helped us get a great price on our new car. Buy Hyundai and buy from Michael.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 4

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Don Franklin Lexington Hyundai

Welcome to the Don Franklin Lexington Hyundai!

We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online request more information about vehicles set up a test drive or inquire about financing!

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