Laird Noller Topeka

So we are 600 miles from home and a wheel well liner comes loose, making a terrible noise from contact with the tire. Rolled into Noller Hyundai and we're greeted by Sean Heinz. He diagnosed the noise, replaced some clips, and we were on our way in 8 minutes! Thank you Sean and Moller Hyundai!

My old car broke down on my way to work one day and I need to buy a new one, same model, fairly quickly as I was renting a car and I drive far to go to work every day. I first considered buying a used car at a well-know dealership that is famous for not haggling, but then I started looking into new cars and I rang up all the dealerships in the Kansas City area. I was paying cash, knew what I wanted (down to the color as I surely know how to research), so I just needed to close the deal over the phone, pick up the car and go back to my daily life. Whilst other dealerships made my life unnecessary complicated for such an easy deal with back and forward haggling, this dealership with their competitive price and straight-forward negotiations, made my life VERY easy. While the others wanted me to go to the dealership to "check out the inventory" (which I already had checked out on their website!), these guys listened and were able to give me what I wanted. I insisted on having a purchase order in my inbox. I had a signed one in less than 10 minutes. They even accepted a check without it being a cashier's one (as the bank had already closed). When I picked up the car few hours later, it was ready for me, washed, with a full tank of gas, documents ready for signing. These guys know the value of time, mine and theirs and how to do business. Thanks to my salesman Nathan to restoring my faith in the car salesman with this effectiveness and politeness. Thanks also to his boss (whose name I forgot - sorry) and Makenzie because she made sure that one of sales colleague would call me. My bank account, my car and I are very happy together. Thanks! PS: To be clear, i didn't receive any freebie for this review, I found out that Hyndai provides 5 years of road side assistance, so I cancelled mine with my insurers and saved myself another 300-400 bucks over 5 years...nice!

Took my car in for an oil change. About 20 minutes into waiting the service guy asks if he can talk to me outside. He proceeds to tell me that they ran my car into the building. Thankfully they fixed it and gave me a rental. They quoted me that my car would be done in a week. 1 week turned into 3 weeks. When we picked up the car, the bumper was sticking out so we had to wait another couple of hours for them to fix it. After getting it home I noticed a piece inside the car was missing. They paid for the repairs however, didn?t offer us anything else for the inconvenience. Spoke with the service manager, general manager, and the president of Laird Noller and no one cared to make things right with us. In their mind they did us a favor. They did NOT do us a favor, they inconvenienced me and damaged my car! I will say the Service manager ended up making things right with us and for that I thank him! Never got a sincere apology from anyone.