Kansas City Hyundai

So, I didn't buy a car here but i would. I actually reached out to Nadia after researching used vehicles from home here in Topeka. She provided me the current selection of cars in my price range and also answered many questions about their warranties and maintenance on used vehicles. That was in September. My bf went on his own and bought from an individual and got a super expensive truck and well, that was, i feel, a very bad decision. Dodge truck with 7 mpg on the hwy! But , Nadia did reach out to me and also was very polite and helpful. It personalized my experience, even through the phone. Now 6 months later, Nadia sent me a text message just checking back in with me. What better customer service could one ask for?! And i never spent a dollar there. I would though. So check out their website if you want a fair deal from a dealership. They have a car in your price range A good one.

Avoid this dealership. They "crammed" a bunch of unnecessary services when servicing my 24 year old daughters two year old Elantra, which just needed an oil change @ 26,000 miles. They did a $159 four wheel alignment (not called for by Hyundai at this mileage interval), a $150 "fuel injection cleaning" (again, not called for) and told her she needed a $20 "oil additive" b/c her oil change was 10 days late. I called seeking an explanation and am still waiting for a return call. Needless to say, we won't be back. You can make a sale or make a customer. You guys "won" the game yesterday, but will lose in the long run employing these tactics, especially with relatively uninformed people who trust you to service their vehicles. Oh, and she had to return the call after it was worked on b/c check engine light mysteriously popped on.

Avoid this dealership. They "crammed" a bunch of unnecessary services when servicing my 24 year old daughters two year old Elantra, which just needed an oil change @ 26,000 miles. They did a $159 four wheel alignment (not called for by Hyundai at this mileage interval), a $150 "fuel injection cleaning" (again, not called for) and told her she needed a $20 "oil additive" b/c her oil change was 10 days late. I called seeking an explanation and am still waiting for a return call. Needless to say, we won't be back. You can make a sale or make a customer. You guys "won" the game yesterday, but will lose in the long run employing these tactics, especially with relatively uninformed people who trust you to service their vehicles. Oh, and she had to return the call after it was worked on b/c check engine light mysteriously popped on.