Glenbrook Hyundai - Happy Car Store in Fort Wayne including address, phone, dealer reviews, directions, a map, inventory and more

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4801 Coldwater Rd
Fort Wayne, IN 46825

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Sales: 888-485-7965

Used Cars: 888-484-5659

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Glenbrook Hyundai - Happy Car Store

Overall Rating:

4.5 (out of 5)

88% recommend this dealer

453 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

test drive and purchase

Reviewed by Bruce Michael Jones from SyracuseMay 18, 2021

Had a appointment for test drive and was told the vehicle was available drove hour one way and it was sold by the time I got there for the test drive.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Do not go to Glenbrook Hyundai. My third lease experience...

Reviewed by Gayle Bernard May 10, 2021

Do not go to Glenbrook Hyundai. My third lease experience has been and continues to be a nightmare. The title work arrived well past the 45 days resulting in late fees and loss of credit on the plates I had just paid for. Hyundai Finance is hounding me for fees that I was told would be waived once I set up my account. Because of delayed title work it was 59 days after signing the lease before I could set up my account. Rachel Hainline said she would contact Hyundai Finance to resolve the issue. But as of today it remains unresolved. The bill is for $1326.00. I have spoken with Tim in the finance department of the dealership and he was rude and argumentative. I've contacted Jeremy the sales manager who has never responded at all. I WILL NEVER GO TO GLENBROOK HYUNDAI AGAIN.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

DO NOT GO HERE FOR SERVICE.

Reviewed by Inside Man from Ft. Wayne, InApril 08, 2021

I recommend you get a Hyundai. Best out there. The technology and styles of the vehicles are the best in my unbiased opinion. Closest thing to Tesla as far as technology. However, all I can say and you'll have to trust me. DO NOT TAKE YOUR CAR HERE FOR SERVICE. YOU WILL OVERPAY AND YOU WILL BE DEALING WITH PEOPLE WHO SIMPLY DO NOT CARE ABOUT THE PEOPLE THEY SERVICE AND DO NOT TAKE PRIDE IN THEIR WORK. Take my word or not. Its your money. I've personally sat at tables with these guys and genuinely like them except for how they do business and treat customers both in person and behind their backs. I have the top of the line Hyundai Genesis and will NEVER take my car back to this place to have it serviced. Choice is yours though.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 5

Quality of Repair 1

Maximum rating = 5

About Glenbrook Hyundai - Happy Car Store

Glenbrook Hyundai is Northeast Indiana's Premier Hyundai dealer. We offer a huge selection of new and pre-owned vehicles with a very friendly and knowledgable sales staff. We also offer a state of the art service facility. Please call 260-484-9531 to contact either our Sales or Service departments if you have any questions.

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