Glenbrook Hyundai - Happy Car Store in Fort Wayne including address, phone, dealer reviews, directions, a map, inventory and more

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4801 Coldwater Rd
Fort Wayne, IN 46825

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Sales: 888-485-7965

Used Cars: 888-484-5659

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Glenbrook Hyundai - Happy Car Store

Overall Rating:

4.3 (out of 5)

83% recommend this dealer

120 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

test drive and purchase

Reviewed by Bruce Michael Jones from SyracuseMay 18, 2021

Had a appointment for test drive and was told the vehicle was available drove hour one way and it was sold by the time I got there for the test drive.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

2.0 (out of 5)

DO NOT GO HERE FOR SERVICE.

Reviewed by Inside Man from Ft. Wayne, InApril 08, 2021

I recommend you get a Hyundai. Best out there. The technology and styles of the vehicles are the best in my unbiased opinion. Closest thing to Tesla as far as technology. However, all I can say and you'll have to trust me. DO NOT TAKE YOUR CAR HERE FOR SERVICE. YOU WILL OVERPAY AND YOU WILL BE DEALING WITH PEOPLE WHO SIMPLY DO NOT CARE ABOUT THE PEOPLE THEY SERVICE AND DO NOT TAKE PRIDE IN THEIR WORK. Take my word or not. Its your money. I've personally sat at tables with these guys and genuinely like them except for how they do business and treat customers both in person and behind their backs. I have the top of the line Hyundai Genesis and will NEVER take my car back to this place to have it serviced. Choice is yours though.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 5

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Avoid glenbrook Hyundai at all costs

Reviewed by Jackson Cooper from Fort Wayne, INJanuary 11, 2021

Do not take your vehicle here for service! Literally run away! Took our brand new 2021 Kona here for an oil change. They did not put the oil plug in tightly, it backed out, and blew up the engine. Owned the car for 3 months and now they are refusing to take any responsibility at all. This is a total nightmare. We have been loyal Hyundai owners. Had a 2000 traded it in for a 2018 that we bought at glenbrook then traded that for the 2021. Their customer service and lack of responsibility and honorable word is just complete bogus. Never ever go here or buy a car from them. Total crooks!! Because of their lack of care for their services it voided all warranties we had. You take your vehicle to the dealership to NOT void your warranties.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Glenbrook Hyundai - Happy Car Store

Glenbrook Hyundai is Northeast Indiana's Premier Hyundai dealer. We offer a huge selection of new and pre-owned vehicles with a very friendly and knowledgable sales staff. We also offer a state of the art service facility. Please call 260-484-9531 to contact either our Sales or Service departments if you have any questions.

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