Green Hyundai in Springfield including address, phone, dealer reviews, directions, a map, inventory and more

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1200 S Dirksen Pkwy
Springfield, IL 62764

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Reviews of Green Hyundai

Overall Rating:

3.8 (out of 5)

70% recommend this dealer

33 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.3 (out of 5)

Not about the people its about the cars

Reviewed by Ottis E Caudle from RIVERTONMay 11, 2020

I bought a 2011 truck from them for 23k I drove it 10k mile started having engine issues no oil pressure. i took it to their shop where iwas to told to use heavier oil. I took it to 2 other shops and both said engine was no good needed replaced i notified Green service of it and was told until it blows nothing they can do. now 13k miles later it has blown and green said its nothing they can fix has to go through warranty so they towed truck to Jacksonville where it presently set denied warranty using every excuse to deny it. mainly fot not changing plugs at 95k and air filter at 90k as far as oil changes they were all done the first one at 83k i did my self which they say voided warranty as well. so to sum it up I put 10k on truck was told engine was no good they would not fix it i drove it 13k miles more dealing with oil issues that they was aware of and now it gave out stuck in Jacksonville they won't tow it back to Springfield and said its a paper weight unless i pay for new engine. I am a small business owner that relies on the truck for work who reach roughly 1k people a month . I have all documents to support this nonsense and will be posting them on my site. Also i will have documents showing it was not serviced when they sold it to me. Car buyers beware the green for life warranty is a joke. 23000..00 dollars later i found out its about the cars not the people.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 2

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Robert

Reviewed by ROBDC from springfield, ilJuly 07, 2018

Inept. Would not recommend. Took my Hyundai Elantra in for three separate emissions repairs and they still couldn't fix it. I paid $1,400 dollars in repairs and my car wouldn't pass an emissions test at a DMV facility. Money down the drain. They charged $100 just to look at my car EACH time I brought it in for the same repair. I got a call from them two weeks after a repair was finished to let me know that a part came in for my vehicle. However, this was a part that was already replaced! Also, I came in once and they didn't even have my repair history on file. Im sorry, but the mechanics here have no idea what they're doing, and like every dealer mechanic shop, they charge you the most for your Hyundai because it's the "official" dealer mechanic shop. Never going back here again. Ever.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Purchasing a used car.

Reviewed by Tom from Springfield IllinoisMarch 11, 2017

I went to green on North Dirksen to purchase a used car for my son to take to college. Carrie kept in regular contact with me while she looked for a car that would suit our needs. She found us a very nice preowned Hyundai Santa Fe. I was able to get a good price for the car I would definitely shop there again. Billy was also very helpful when he took over for Carrie.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Green Hyundai

At Green Hyundai our commitment to our Customers is "100% Complete Satisfaction" and this is why we have become the #1 Hyundai Volume Dealer in the Midwest month after month and year after year! Email jaranm@greenstores.net or call 888-416-7755 to find out how to receive a $500 testdrive coupon!

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