Hyundai
New Car Dealership in Springfield, IL
Overall Rating
3.8/5
Read dealer reviews
At Green Hyundai, our commitment to our Customers is "100% Complete Satisfaction" and this is why we have become the #1 Hyundai Volume Dealer in the Midwest month after month, and year after year! Email jaranm@greenstores.net or call 888-416-7755 to find out how to receive a $500 testdrive coupon!
Green Hyundai Reviews
Overall Rating
3.8/5
23 out of 33 people recommended this dealer
Not about the people its about the cars
Reviewed by Ottis E Caudle
in RIVERTON
May 11, 2020
I bought a 2011 truck from them for 23k I drove it 10k mile started having engine issues no oil pressure. i took it to their shop where iwas to told to use heavier oil. I took it to 2 other shops and both said engine was no good needed replaced i notified Green service of it and was told until it blows nothing they can do. now 13k miles later it has blown and green said its nothing they can fix has to go through warranty so they towed truck to Jacksonville where it presently set denied warranty using every excuse to deny it. mainly fot not changing plugs at 95k and air filter at 90k as far as oil changes they were all done the first one at 83k i did my self which they say voided warranty as well. so to sum it up I put 10k on truck was told engine was no good they would not fix it i drove it 13k miles more dealing with oil issues that they was aware of and now it gave out stuck in Jacksonville they won't tow it back to Springfield and said its a paper weight unless i pay for new engine. I am a small business owner that relies on the truck for work who reach roughly 1k people a month . I have all documents to support this nonsense and will be posting them on my site. Also i will have documents showing it was not serviced when they sold it to me. Car buyers beware the green for life warranty is a joke. 23000..00 dollars later i found out its about the cars not the people.
Robert
Reviewed by ROBDC
in springfield, il
July 07, 2018
Inept. Would not recommend. Took my Hyundai Elantra in for three separate emissions repairs and they still couldn't fix it. I paid $1,400 dollars in repairs and my car wouldn't pass an emissions test at a DMV facility. Money down the drain. They charged $100 just to look at my car EACH time I brought it in for the same repair. I got a call from them two weeks after a repair was finished to let me know that a part came in for my vehicle. However, this was a part that was already replaced! Also, I came in once and they didn't even have my repair history on file. Im sorry, but the mechanics here have no idea what they're doing, and like every dealer mechanic shop, they charge you the most for your Hyundai because it's the "official" dealer mechanic shop. Never going back here again. Ever.
Best Car-Buying Experience Ever
Reviewed by Someone Who Names Her Cars
in St. Louis, MO
May 22, 2012
I found a car I liked on cars.com, 100 miles away from home. Josh Warren at Green Certified West responded to my request for information promptly, advising that I should come up to see the vehicle, and that if I didn't purchase a new car on my first trip, they'd buy me a tank of gas, which they'd not had to do for any customer yet. Well, Josh's guarantee was no joke - I bought a car. Everyone was nice and prompt, and I love the Santa Fe they found for me (not the one I found online - a better one). The bottom-line price was MORE than fair, and their financing was better than the loan for which I was preapproved. I drove back to the Lou happy and smiling! Without a doubt, this was the best car-buying experience I've ever had. I will definitely be a repeat customer. Thanks, everyone!
