Kunes Hyundai of Quincy in Quincy including address, phone, dealer reviews, directions, a map, inventory and more

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207 N 36th St
Quincy, IL 62301

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 2:00pm

Reviews of Kunes Hyundai of Quincy

Overall Rating:

4.1 (out of 5)

80% recommend this dealer

20 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Thank you Drake Holloway

Reviewed by Christine Chapman from Quincy, ILJuly 21, 2022

We stopped in just to have a look and came home with a new to me Toyota RAV4. Thank you Drake Holloway and crew for taking such great care of us!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi Christine, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Zero customer service!

Reviewed by Jessica Stoops from Louisiana, MOMarch 16, 2022

Horrible experience. All the way from having our car for almost 4 months for extended warranty engine replacement, to a technician wrecking a car into ours on the lot causing thousands in damage, to them telling us it would be paid in full, to them telling us they weren't paying for repairs, then telling us they will pay for repairs after a week of us completely stressing over it. All this while, Hyundai is supposed to reimburse us for car payments made while car was there for repairs but we're missing out on over $500 in reimbursements because the dealerships dates are not accurate on the repair order, and they will not change them. They will not respond to our phone calls. They will not even provide the information to the Hyundai case worker when she reached out for it! You would think after everything they've put us through, they would bend over backwards to help us in anyway possible. We have never had such a horrible experience or such bad customer services! Over 4 months after the car was delivered to them, and we still don't have it back. Now in process of fixing approximately $8,000 in damage!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hi Jessica, thank you for giving us the opportunity to work with you on this offline.

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Service beyond compare

Reviewed by Beth Fleming from Palmyra, MOMarch 12, 2022

Jeremy Anderson and his team are great to work with. Their quality of service is excellent. I would highly recommend this dealership and their team.

  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Hi Beth, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Kunes Hyundai of Quincy

Kunes Country is thrilled to be a part of the Quincy Community!
Kunes Country isn't your usual car dealership. Yes we have a ton of inventory. Yes we have new & used cars. Yes we work with credit challenges with respect. Yes we're available to take car of all of your new & used service needs - any may & model.
The main reason we're in business though is to build people's lives. Our employees our community our customers. We want Quincy to be a better place because we're a part of it... we want to be a good neighbor and a faithful partner.
Faith Family Giving Back. We're Kunes Country.

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