Hyundai of Palatine in Palatine including address, phone, dealer reviews, directions, a map, inventory and more

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221 E Lake Cook Rd
Palatine, IL 60074

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Sales: 847-380-1495

Used Cars: 847-380-1756

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Hyundai of Palatine

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

2.8 (out of 5)

8 out of 17 people said they would recommend this dealer

1 (out of 5)

sale price does not match online price

Reviewed by Sonata driver in Chicago ILMay 30, 2021

Looked online at stock # HP153 and price online is $31,814 on website. I made appt. to test drive today and went in with full intent to purchase. Funny thing though, the math from the dealer was off and despite them taking three rounds to "find better pricing" we couldnt make the deal. When I got home I looked at the picture of the math they were using. The $3,311 "Leader advantage" was only listed as $2095 and they had ADDED it to the MSRP of the vehicle making a $4000 dollar difference in pricing. I have screen shots and images of all of it.

Customer Service 2

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

Very pleasant experience

Reviewed by Hector and Andrea in Lake Villa ILMarch 06, 2021

Great experience buying a used car . Worked with Jason, closed deal 15 min after test drive, paid exactly what we expected, unlike the first Hyundai dealership we with to. (Tried to slip a $3000 dealer fee to sanitize the inside of car).

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 4

Maximum rating = 5

5 (out of 5)

JosephH

Reviewed by JoeH in Chicago,ILAugust 11, 2020

I gave Hyundai of Palatine high marks for the following reasons. I have wanted a Palisade since they were introduced, but I’m one of those people that refuse to pay sticker price. I was told to wait a while and the dealerships would take something off sticker. Well, that didn’t happen. I have gone to a few other dealerships that not only wanted me to pay sticker but added a $5,000 “consumer demand” charge. I live 25 miles from Palatine, but decided to call Hyundai of Palatine and spoke to a great salesman named Jason. He was honest and said I will pay sticker but nothing added on for the Palisade. I got a fair price for my trade-in. Jason shows you all the important features you need to know about the new car. I did have an issue after I took the car home and called Jason who put me in contact with the manager who couldn’t have been nicer and agreed to rectify my issue at no additional cost. You should not dread buying a new car. At Hyundai of Palatine I was not pressured and they made it a very pleasant experience.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Hyundai of Palatine

Hyundai of Palatine in Palatine IL treats the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory of new and used vehicles in Palatine schedule a test drive and investigate financing options.

We proudly serve drivers from Evanston Arlington Heights and the surrounding areas.

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