Auffenberg Hyundai in O Fallon including address, phone, dealer reviews, directions, a map, inventory and more

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1300 Central Park Dr
O Fallon, IL 62269

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat Closed

Reviews of Auffenberg Hyundai

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

2.7 (out of 5)

9 out of 18 people said they would recommend this dealer

1 (out of 5)

Poor sales experience and service experience

Reviewed by Huyundai Auffenburg - 2016 Sonanta in O’Fallon, ILSeptember 18, 2020

I’ve owned nissan and Honda’s and never had them in the shop. However, the huyundai sonata 2016 they sold me has been in the shop more times than I can count and services dept do not fix car right. They sold me a certified huyundai and come to find out they lied to me and it’s only certified through their dealership. Horrible engines and faulty equipment. Stick with Toyota, Nissan or Honda

Customer Service 1

Buying Process 5

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

4 (out of 5)

Simple and Straightforward

Reviewed by Not Starbucks in Belleville, IllinoisFebruary 15, 2020

I’ve bought 2 new and 1 used car from this dealer since 2012, so I feel comfortable in providing my 2 cents. I would characterize this dealer as simple, with no frills. You’ll get a fine vehicle for a good price. Show up, get a decent deal, and drive away. However, if your looking for a back rub and fancy customer service, go elsewhere. This is not a internet-savvy, live web chat kinda place. If your a simple, straightforward person, give them a try. If your expecting Starbucks soy latte while you browse...well you may want to try a different dealer. P.S: I still own all 3 cars with no problems encountered. That may say more about Hyundai than this particular dealer.

Customer Service 3

Buying Process 4

Quality of Repair N/A

Overall Facilities 3

Maximum rating = 5

1 (out of 5)

Horrible customer service

Reviewed by M. Ex. in O’Fallon ILMay 24, 2019

Service managers do not care about customers. Horrible customer service. Managers are sexist, homophobic, and only care about your money. If you are a customer I hope you are a straight white male!

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

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