McGrath City Hyundai in Elmwood Park including address, phone, dealer reviews, directions, a map, inventory and more

6750 W Grand Ave
Elmwood Park, IL 60707

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Sales: 773-754-1018

Used Cars: 773-754-1018

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:30am – 4:00pm

Reviews of McGrath City Hyundai

Overall Rating:

4.3 (out of 5)

93% recommend this dealer

3018 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Review your paperwork

Reviewed by Sam Q Public from ChicagoOctober 02, 2023

Review your paper work, watch for excessive fees, such as 5500.00 for McGrath advertising, inflated Doc fees, and “government fees.” They use tricky, and deceptive practices, like signing an intent to buy document. Buyer beware!

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Terrible, I spoke to them 5 times over the phone for a

Reviewed by jaynel23October 02, 2023

Terrible, I spoke to them 5 times over the phone for a car on the lot and when I got there the car had transmission problem and was unable to drive. I came from an hour away! They could have told me this but instead asked me to look at other more expensive options

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Terrible experience.

Reviewed by aabslerOctober 01, 2023

Terrible experience. There is an embedded culture of poor customer service and people just don't care. I brought my used car there for service and one employee from another kept passing me on to someone else. No follow up at all. I had to keep calling and no one answers the phones or returns messages. Tim - Do you even work?? What a terrible culture, no pride in their work, no idea what customer service means. McGrath - you need to change the culture at your city locations. No one cares and no one wants to help.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About McGrath City Hyundai

We know you have a choice when you choose your automobile dealer. So our goal is to EARN YOUR BUSINESS every time you step into our dealership.

The McGrath Family has over 60 years of car experience. Our secret is that after all these years we still take it one satisfied customer at a time. For over four generations from sales to service your complete satisfaction is our number one priority.

When You Do The Math You Choose McGrath!

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  • No cost, no-hassle negotiation
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