1866 Ogden Avenue
Downers Grove, IL 60515

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Sales: 847-582-4468

Used Cars: 847-582-4468

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat 7:00am – 4:00pm

Reviews of Castle Hyundai Downers Grove

Overall Rating:

4.2 (out of 5)

81% recommend this dealer

64 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Worst service department I have ever been to.

Reviewed by markhabs1January 16, 2026

Worst service department I have ever been to. Took my car for an hour and a half and could not find the problem. They told me not to worry because my car has roadside assistance and if it breaks down they will tow it for free to the nearest dealership. Very poorly run business! Eric my service adviser could not have cared less what was wrong with the car and was put out that I asked questions related to how they arrived at their findings. GO ANYWHERE BUT CASTLE HYUNDAI!

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Awful communication and explanation of services and just

Reviewed by Dshoops45January 12, 2026

Awful communication and explanation of services and just useless in my opinion! Go to a different place for service and a car.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Everything was fantastic from start to taking possession

Reviewed by heff10thNovember 21, 2025

Everything was fantastic from start to taking possession of my NEW Hyundai. Marcos Vazquez and Mike the best. Helpful in answering the questions I had. Many, for sure. Castle Hyundai, STELLAR! Thomas Heffernan

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Castle Hyundai Downers Grove

Welcome to the Castle Hyundai Downers Grove website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or used Hyundai car, truck, or SUV you will find it here. We have helped many customers in or near Downers Grove, Naperville, Oak Brook, Lombard and LaGrange find the Hyundai of their dreams!

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