2700 South Michigan Avenue
Chicago, IL 60616
Sales: 872-225-3777
Used Cars: 872-225-3777
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:30pm |
| Tue | 9:00am – 7:30pm |
| Wed | 9:00am – 7:30pm |
| Thu | 9:00am – 7:30pm |
| Fri | 9:00am – 7:30pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 8:00am – 4:00pm |
See all dealerships near Chicago, IL that carry Hyundai
Overall Rating:
4.6 (out of 5)
92% recommend this dealer
121 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
I've never experienced a problem when having my car
I've never experienced a problem when having my car serviced. Staff is friendly and professional.
Maximum rating = 5
This was our second purchase from Napleton and our first
This was our second purchase from Napleton and our first at the Downtown location. We had a great experience! We worked with Karlos, Brian and Ron. There was no pressure - just great customer service each step of the way. They were very professional, sincere and answered all of our questions thoroughly. They worked with us diligently to provide the best deal possible. Our new vehicle was prepped well and ready for us when we arrived. A wonderful experience!!
Dealer Response
Thank you for your repeat business and for sharing your experience with Karlos, Brian, and Ron! We're delighted you felt no pressure and got just what you needed. Enjoy your new vehicle! See you next time at Napleton Downtown Hyundai!
Maximum rating = 5
Anthony was great, he was communicative and transparent
Anthony was great, he was communicative and transparent on pricing and additional services needed. I truly felt like he was looking out for me which I totally appreciate!
Dealer Response
Thank you for sharing your experience with Anthony! It's great to hear you felt in good hands from start to finish. - The Napleton Downtown Hyundai Team
Maximum rating = 5
Every dealership in the Napleton Auto Group is guided by a single principle -- putting the customer first. From 1931 when Edward W. Napleton opened a small Desoto dealership on the south side of Chicago to the more than 60 Napleton Auto Group dealerships our family owns today our commitment to customer satisfaction shines through at every Napleton dealership.
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