1985 River Oaks Dr
Calumet City, IL 60409

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Sales: 855-206-5507

Used Cars: 877-781-7061

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:30pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 8:00am – 4:00pm

Reviews of Napleton River Oaks Hyundai Kia

Overall Rating:

4.6 (out of 5)

95% recommend this dealer

1913 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I pulled in the lot and asked for the best salesman, I

Reviewed by kimberlyallenAugust 22, 2024

I pulled in the lot and asked for the best salesman, I was directed to Mr.Polo. I told him my needs and wants and got just that! Service was great and fast. I walked out very pleased with my new ride!!! Thank you Polo!!

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We are always more than happy to assist you if anything else comes up. Take care!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

They are very kind and always get me the right car that I

Reviewed by Therethabrewer81August 11, 2024

They are very kind and always get me the right car that I like the right deal

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great experience with General Manager, Ziggy Grabowski.

Reviewed by SampillJuly 03, 2024

Great experience with General Manager, Ziggy Grabowski. I did my 2024 Kia SPORTAGE purchase and trade over the phone with him. When I went in to finish all the paperwork, he set me up with salesperson Cassandra; she was very friendly and not aggressive or pushy. Transaction was smooth and easy as discussed over the phone and everything went without a hitch. NO BAIT and SWITCH. Following day I found a cosmetic issue with the vehicle and Ziggy set me up with a loaner car for the day and took care of the issue immediately. Overall had a very good experience dealing with Ziggy and his staff and would definitely recommend this dealership if you are in the market for a car.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Napleton River Oaks Hyundai Kia

Edward F. ("Ed") Napleton Francis' son is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks serving as a technician then in sales and finance and eventually as a general manager. At just 23 years of age Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island Illinois.

Today the Napleton Family operates more than 50 dealerships in four states. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country.

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