Elgin Hyundai

I recommend my uncle after I buy new Santafe Hybrid SEL. He has already Honda's three car. (Two CRV and One Accord) They planning to buy new CRV but I convince them and show my car, they like it and buy new Santafe same model from this showroom. But the price difference almost $2500. I talk to manger for price match; he laughs and walk out. A very poor dealership and management experience for pricing. Not Recommend to anyone after this.

Watch out for these people; in order to sell you a car, they make promises they don't keep. Orlando, one of the sales managers, promised me when we closed the deal that the car would be at the dealership on Tuesday. A public holiday came up, and they didn't deliver it. Two days later, they told me it wouldn't arrive on Friday but on Saturday, and when I told him I was going to record him confirming that they would deliver it on Saturday, he threatened to sue me because it's illegal to record him and said he didn't know when they would be able to deliver it. This speaks to the lack of ethics and honesty of these people.

A very poor dealership experience. Shop here at your peril because these folks will try to take advantage of you/rip you off if you go there unprepared. It’s the old-school approach of wasting as much of your time as possible to keep you from looking at other locations while trying to rip you off with fake/made up costs which are really just profit points for them (Read about the “filling fees” and VIN watching below!). Every question involving prices or money has to go back to somebody else and it's clear they’re just trying to burn your time and keep you from comparison shopping. Be prepared to hear "I'll be right back" and "let me go talk to my manager" a lot. They absolutely will not provide "an out the door price" when you call them, and when/if you come to the dealership, expect that the out the door pricing will include marked up/made up things like “VIN etching” for several hundred dollars sold to you as a theft deterrent that has “already been installed”. VIN Etching is just putting aluminum tags with the VIN into 3-4 locations on the vehicle… Installation consists of putting some adhesive on the aluminum and it is absolutely not a theft deterrent. It’s simply a profit point for the dealership. They will tell you that the $358 administrative fee is “State Law” or "mandated cost". What they aren't telling you is that state law ACTUALLY says the maximum that they can charge you for administrative fees is $358, not that they have to charge you. (“In Illinois, the maximum dealer documentation (administrative) fee for vehicle purchases is capped at $358.03 for 2025, and it is adjusted annually based on inflation”) This is just another profit point for the dealership, but they will try to convince you that it’s something that they have to charge you. You will get charged for taxes, title fees, and plates (those are legit) but you absolutely do not have to pay a $358 filing fee. That’s just them making money. They are going to try and charge you a ton for the detailing that they did to make the car look nice and maximize their return. If you are looking at a certified vehicle, they will try and charge you for the the certification telling you that they have to pay for it. Per Hyundai America, unless you are buying a shop vehicle (one that they have used as a demo, or a managers car that has been turned in for resale, the cost of the certification was already baked into the vehicle’s purchase and you’re just increasing their profits. I could go on, but you should get the point by now. These are skeezy sales tactics and it’s best to look for dealerships that shoot straight with you.