7909 Mall Pkwy
Lithonia, GA 30038
Sales: 855-369-9649
Used Cars: 855-369-9649
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 7:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 8:00am – 5:00pm |
See all dealerships near Lithonia, GA that carry Hyundai
Overall Rating:
4.5 (out of 5)
94% recommend this dealer
765 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
I told them my check engine light was on they Charged me
I told them my check engine light was on they Charged me $282 for a diagnostic& oil change… did my oil change first just to find out I my oil gasket needed replacing and all the oil they put in my car leaked back out and still got charged $79 for an oil change to still not have oil in my car. Told me I needed to change other things for me to tell them I got those things fixed recently and said mmm “maybe you don’t need this done” I thought the diagnostic helps to pinpoint issues? Why is there so much uncertainty if they are trained professionals?
Dealer Response
Rhonda, Thank you for sharing your experience. We’re very sorry for the frustration this caused and understand why this situation would be upsetting. We regret that the communication and outcome did not meet that expectation. That is certainly not how we want our service to be perceived. We would appreciate the opportunity to review your visit in detail, address your concerns, and see how we can make this right. We will be reaching out, however if you haven’t heard from us yet, please contact me at your convenience. Richard Reid, General Manager, 484-614-3652
Maximum rating = 5
long wait times, unprofessional staff, my car is in wrost
long wait times, unprofessional staff, my car is in wrost driving condition now not very helpful
Dealer Response
We’re truly sorry to hear about your experience and that your visit did not meet expectations. Long wait times and any decline in your vehicle’s condition are unacceptable, and we would be happy to speak with you further about your experience. We will be contacting you, however if you haven’t heard from us yet, please contact me. Richard Reid, General Manager, 484-614-3652
Maximum rating = 5
The prices gotta be over rated.
The prices gotta be over rated. The wait for parts and service. Plus the check out time. I understand but it?s lengthy. I will be back for tires and rotation. Plus a test drive
Dealer Response
We really appreciate this positive review! Thanks so much!
Maximum rating = 5
Buying a new car isn't something you can really do off the cuff. It's a long-term commitment. You're going to be spending almost every day driving it for many years to come. So it's important that you don't get just any car but one with which you really click.
Nalley Hyundai will take the time to get to know what you want and work with you to ensure that's exactly what you have when you leave. That holds just as true for used car customers as it does for new Hyundai customers. If you want to be pressured into a purchase you had best go elsewhere.
Come in today and see why it "Has to be Nalley!" at Nalley Hyundai in Conyers!
Find out what your used car is worth with our appraisal tool.