Hyundai of Kennesaw in Kennesaw including address, phone, dealer reviews, directions, a map, inventory and more

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2878 Barrett Lakes Blvd
Kennesaw, GA 30144

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Sales: 678-810-1965

Used Cars: 678-809-0960

Hours Toggle

Sales Department

Sun 12:00pm – 6:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 5:00pm

Reviews of Hyundai of Kennesaw

Overall Rating:

4.4 (out of 5)

85% recommend this dealer

131 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Service Dept Worst I've Ever Encountered

Reviewed by DP from Atlanta, GAApril 28, 2021

I dropped off my car for service after total engine failure while driving on the highway. The dealership has made no proactive attempts to contact me. I have called and texted repeatedly with no response or "leave a message". It is now 12 business days later and I do not even know what is wrong with my car. Not even the service department manager will return calls! I highly recommend you avoid this dealership – both purchasing and servicing cars.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

4.7 (out of 5)

Great customer service!

Reviewed by Ebone Dennis from Atlanta, GAApril 20, 2021

Josh was amazing and helped me find the perfect car for me. He was patient, genuine, and extremely helpful. I appreciate the fact that he wasn’t like the usual car salesmen that just want to make commission. He even cleared out my car for me and installed my son’s carseat in my new car. Josh went above and beyond to make sure the process was smooth from start to finish!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Won't Be Back

Reviewed by Anon B from Atlanta, GAApril 16, 2021

Service appointments seem to mean that's the drop-off time, not the time they will start work on your vehicle. A couple of years ago, I had an appt "While I wait" for basic service - oil change, etc. They knew I was waiting, and there seemed to be no expediting of my service. I ended up waiting nearly 4 hours. (The waiting area is not very comfortable either.) Another time I had two flats and got a tow to the dealership w/out an appt. It took them TWO DAYS to replace my tires. The last straw: Recently, my car started stalling, so I had a 9 a.m. appt. for a diagnostic. It took my service advisor until 5 p.m. to update me. (When I called around 4 p.m. and left a msg requesting an update, I got an impersonal "robo" text saying "thanks for your patience, but we're still addressing your concern.") Anyway, I was told that I needed a whole new engine or a new vehicle! My family members and I were very skeptical (my car only had 85K miles), so we paid the $150 diagnostic fee and took it to another mechanic. They identified the problem within an hour and had it fixed tires rotated, oil changed, etc. for less than $500.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Hyundai of Kennesaw

Hyundai of Kennesaw is a family owned and operated dealership specialized in connecting with their clients and striving for excellence. HOK opened its doors in 2002 and since has been constantly searching for new ways to improve and shape its ability to hold higher standards above the rest. In late 2015 Hyundai of Kennesaw moved to their new location and brand new facility. Please stop by to enjoy complimentary Starbucks and take a stroll throughout the gorgeous new views you won't be disappointed we promise!

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