Rick Case Hyundai of Duluth

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Dealer Reviews

Hyundai New Car Dealership in Duluth, GA

Overall Rating

4.5/5

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Get the Lowest Payment, Price and Money Back Guarantee! Plus, get more Hyundai value with a 20 year / 200,000 mile warranty when you purchase any new Hyundai from Rick Case Hyundai in Duluth! With customer benefits that no other Hyundai dealer offers! Even our Rick Case Certified pre-owned cars get a 10 year / 100,000 mile power train warranty! With our Express Service Center and Courtesy Shuttle Service, Rick Case Hyundai makes taking care of your car easy! In fact, our service team achieved the #1 Customer Service Satisfaction Award for 30 months in a row! That means our customers rated us based on their experience! Thank you!

Rick Case Hyundai of Duluth also has a service department if you need ongoing support with your new Hyundai, Rick Case Hyundai of Duluth has Hyundai-trained mechanics and uses the highest quality parts. If you are in Duluth, Rick Case Hyundai of Duluth should be your dealership!

Rick Case Hyundai of Duluth Reviews

Overall Rating

4.5/5

174 out of 195 people recommended this dealer

Customer Service:

3.7/5

Buying Process:

3.7/5

Quality of Repair:

4/5

Overall Facilities:

4.3/5

Stay away

Overall Rating:

1/5

Customer Service:

1/5

Buying Process:

1/5

Quality of Repair:

N/A

Overall Facilities:

N/A

Reviewed by Stay away
in Duluth, GA
February 24, 2021

Terrible experience just trying to get license plates. Dealership refuses to take ownership over delays and simply points to fine print that gives them 45 days to complete their paperwork. This means you have to go to tag office on a weekday to ask for an extension on your temp plates. Dealership seems to think this is a wonderful idea. No sense of customer service displayed once sale is done. Would not recommend at all.

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Typical lying, deceitful dealership

Overall Rating:

1/5

Customer Service:

1/5

Buying Process:

1/5

Quality of Repair:

1/5

Overall Facilities:

1/5

Reviewed by #fedup
in Atlanta, GA
January 17, 2021

Called this dealership about a vehicle listed for sale online, asked if it was available to buy, a few questions, and ended with making an appointment to come test drive it in a few days. The night before the appointment it was confirmed that the vehicle was still available. When I showed up for the appointment the sales person said they must of just sold it 10 minutes ago. I was very disappointed to have driven their from across town, but it happens right? No, he then said he would re-check and came back and said the car is still here, but we can’t sell it because it has a recall that has no remedy yet. The recall he was referring to came out almost 3 months ago. So if you enjoy being lied to, scammed into visiting their dealership, and doing business with crooks, please visit them.

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Great service

Overall Rating:

5/5

Customer Service:

5/5

Buying Process:

5/5

Quality of Repair:

5/5

Overall Facilities:

4/5

Reviewed by Joshua
in Atlanta GA
September 03, 2015

My car buying experience was great, I would recommend Jamel Mitchum as the sales rep if you want your experience the best overall

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Dealership Contact Information

Rick Case Hyundai of Duluth 3180 Satellite Blvd
Duluth, GA 30096

Sales: 866-413-0519
Used Cars: 866-776-1250

Sales Department Hours

	Sun	Mon	Tue	Wed	Thu	Fri	Sat
Open	12:00pm	9:00am	9:00am	9:00am	9:00am	9:00am	9:00am
Close	6:00pm	8:00pm	8:00pm	8:00pm	8:00pm	8:00pm	8:00pm

Service Department Hours

	Sun	Mon	Tue	Wed	Thu	Fri	Sat
Open	Closed	8:00am	8:00am	8:00am	8:00am	8:00am	8:00am
Close	Closed	6:00pm	6:00pm	6:00pm	6:00pm	6:00pm	5:00pm

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