Napleton's North Palm Hyundai in West Palm Beach including address, phone, dealer reviews, directions, a map, inventory and more

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3703 Northlake Blvd
West Palm Beach, FL 33403

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Sales: 877-401-4562

Used Cars: 877-401-8799

Hours Toggle

Sales Department

Sun 11:00am – 6:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Napleton's North Palm Hyundai

Overall Rating:

4.6 (out of 5)

92% recommend this dealer

1318 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Needed.

Reviewed by Mongo357September 24, 2022

Needed. A car and they bent over backwards to help me. I found a used Santa Cruz but the one stipulation was I needed the tonneau cover for it because of my job. They agreed to throw on the retractable cover and it was written that they owed me the cover. Signed the paperwork and a couple days later got a call and said their parts department gave them the wrong price and they would not honor the deal and are getting me a cheap aftermarket cover. Their mistake but I’m the one that has to pay. Very dishonorable dealership. Stay away. Extremely disappointed. All they care about is their bottom line. I will never buy a car from Napelton even if they offer it for free. Big corporation screwing the little people.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service 3

Quality of Repair N/A

Friendliness 3

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Napleton Rocks!!

Reviewed by Barbiemalf22 from West Palm Beach, FLSeptember 20, 2022

Super happy with the Sales Guys!! John Serritella went above and beyond to get me the vehicle I wanted. Go see him. He’ll get you the deal you want.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Super happy with the Sales Guys!

Reviewed by barbiemalf22September 20, 2022

Super happy with the Sales Guys!! John Serritella went above and beyond to get me the vehicle I wanted. Go see him. He’ll get you the deal you want.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hello, thank you for your kind review; we are happy to pass along your comments to John here at Napleton's North Palm Hyundai! We hope you continue to choose us for all your automotive needs! Take care!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Napleton's North Palm Hyundai

Napleton's North Palm Hyundai where Customer Satisfaction still tops the priority list. Come see our selection of New and Used Hyundai's. Whether you visit a Napleton store for sales service or parts your experience will be one of the industry's best..Hyundai's bumper to bumper Factory Warranty is the BEST IN THE BUSINESS!

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