3703 Northlake Blvd
West Palm Beach, FL 33403

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Sales: 877-401-4562

Used Cars: 877-401-8799

Hours Toggle

Sales Department

Sun 11:00am – 6:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Napleton's North Palm Hyundai

Overall Rating:

4.7 (out of 5)

93% recommend this dealer

1638 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

Very disappointing service appointment today: 1.

Reviewed by K Fleming from Jupiter, FLNovember 28, 2025

Very disappointing service appointment today: 1. When I made my appointment for an oil change two weeks ahead I was offered a ride home and the car to be delivered locally when done. When I checked in I was informed “we don’t do that anymore.” A phone call informing of same would have been appreciated. 2. Service package (basic) was offered at $189. Final bill included a $19 oil disposal fee that was not disclosed up front. 3. Was told I would wait till between 90 minutes and 2 hours for my service be completed. Took 3 hours. 4. Promised car wash could not be provided. “Sorry, car wash closed.” 5. Credit card use incurs 3.5% penalty. 6. When i checked in I asked the service person for a quote on additional repairs i wanted to have done in the future. No quote was provided. All in all a bad experience.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hi, we are so disappointed to learn of this situation you have described. Please reach out to us at (561) 903-0407 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

It was a great experience!

Reviewed by Ofelia from Royal Palm BeachOctober 30, 2025

It was a great experience! Shopping for a car is not my idea of fun but Manny, my salesman, Manny was professional, knowledgeable and a pleasure to work with. I will be looking to get a car for my granddaughter soon and plan to go back to Manny.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hello, we're glad to hear our Staff took such great care of you! We hope to continue serving you in the future.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Hi, I traveled from Port St.

Reviewed by Jmalaterra70October 30, 2025

Hi, I traveled from Port St. Lucie, Fl to look at Hyundai vehicles. I spoke to Craig Vitti a salesperson at the dealership. Craig was very nice and knowledgeable! I will most likely return next month and buy/lease a vehicle from Craig Vitti at this dealership!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Napleton's North Palm Hyundai

Napleton's North Palm Hyundai where Customer Satisfaction still tops the priority list. Come see our selection of New and Used Hyundai's. Whether you visit a Napleton store for sales service or parts your experience will be one of the industry's best..Hyundai's bumper to bumper Factory Warranty is the BEST IN THE BUSINESS!

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