Hyundai
New Car Dealership in Sarasota, FL
Overall Rating
4.6/5
Read dealer reviews
Gettel Hyundai in Sarasota, FL, also serving Venice, FL and Bradenton, FL is proud to be an automotive leader in our area. Since opening our doors, Gettel Hyundai has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
Gettel Hyundai's service reps and mechanics are Hyundai trained and utilize the latest cutting edge technology to keep your car running smoothly.
Gettel Hyundai Reviews
Overall Rating
4.6/5
131 out of 145 people recommended this dealer
Overall Facilities:
4.6/5
Will not honor a NHTSA recall mandated by Hyundai
Reviewed by ConcernedForSafety
in Sarasota, FL
August 27, 2020
I own a 2009 Hyundai Santa Fe. The stop lamp switch and wiring harness melted in my Santa Fe and made an overwhelmingly strong chlorine smell in my vehicle. Upon researching this issue myself, I discovered there is a recall (NHTSA Campaign Number 13V113000, Hyundai Campaign Number 110) for this issue. Not only does it stop my brake lights from working, it also is a fire hazard, and affects my cruise control to where it will not disengage with the brake pedal. After taking my car to Gettel Hyundai Bee Ridge Rd, Sarasota FL with all the appropriate documentation and Hyundai Case Number, they refused to repair or even look at the stop lamp switch (they will claim they have, but anyone can look quickly under the bottom of the dash and see the melted wires easily). Took the car to our trusted local ASE mechanic who told us right away the issue we were seeing with the melted wires and stop lamp switch. He gave us the recall paperwork with the melted stop lamp switch piece and took pictures of the melted wires inside my vehicle. Sadly my trusted mechanic cannot fix the issue himself as this is a Hyundai recall and must be addressed by Hyundai directly. When we went back to the dealership to show Alan, the service manager who refused to honor the recall previously, the melted part and melted wire picture, after calling us into his office to help us, he then yelled at us to leave and told us the police would be called upon us. All I want is for Hyundai to honor their policy of keeping customers safe with safe vehicles. This service center is content with me leaving in my car with the potential of my car catching fire and my cruise control staying stuck on. I have lost all faith in Hyundai and their dedication to customers. Please do not trust your car to go here-I do not want anyone to get hurt and left with an unsafe vehicle.
Oil Change Dilemma
Reviewed by Mike C.
in Sarasota FL
June 13, 2020
I have had no response from Gettel's Chat session nor the Service Dept on how often my Tuscon oil should be changed given my unique driving conditions. Following up with Hyundai Consumer Affairs and even corporate USA has been futile. Given this poor customer service or lack thereof I will not be considering a Hyundai for future purchases.
Wow!!!!
Reviewed by Kim
in PORT CHARLOTTE
May 18, 2018
I bought a Kona from them this week....Walter is phnomenal!!!! I was in the car business for years and was highly skeptical when I walked in. I have never met a team like this. Walter, Josh, and their team were courteous, thoughtful, professional, and kind. Great buying experience!!!!!!!!!!!!
