Gettel Hyundai of Charlotte County

I been a Gettle customer for 20yrs . Your service center excellent , your service staff and mechanics A+

I called to speak to a specific salesperson and was contacted by 3 different salespeople before the person I asked for contacted me at the end of the day. After discussing the car of my interest, and supplying Gettel with the VIN, mileage, and a dozen photos of my trade, I was offered a low-ball number for my trade and only an out-the-door price for the entire transaction. I said I would think about it. The next morning I asked for a line-item breakdown of the out-the-door price both with and without my trade. A few hours later I was notified by yet another salesperson (#5) that the car 'had been sold and was no longer available.' How coincidental and convenient. I broke off communication from my end but have been receiving multiple phone calls, text messages and emails every day from the salesperson I originally contacted plus several others I never heard of wanting to proceed with negotiation on the car that was apparently now 'unsold.' Too late. Meanwhile, within less than a week of my initial contact with Gettel, I have found, purchased and taken possession of the identical car from another dealer. The out-the-door price was more than $4000 less than the Gettel price I had been quoted including my trade. Gettel showed me a nice job of how to lose a customer. Enough said.

I responded to an ad they had on Cars.com for 28K but I was told they do not have any Hyundai Elantra HEV at that price. They said the cheapest price they had was for 32K. It was only when I showed them their ad on Cars.com that they admitted they were willing to "play with the numbers" Definitely a bait and switch to lure foot traffic. Buyer beware