Coconut Creek Hyundai in Pompano Beach including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

4960 N State Rd 7
Pompano Beach, FL 33073

Get Directions

Sales: 866-538-8007

Used Cars: 866-541-4855

Hours Toggle

Sales Department

Sun 11:00am – 6:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 5:00pm
Sat 7:30am – 5:00pm

Reviews of Coconut Creek Hyundai

Overall Rating:

4.8 (out of 5)

95% recommend this dealer

2307 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Salesperson Renee Jacobs was amazing, best experience

Reviewed by chrisJuly 09, 2022

Salesperson Renee Jacobs was amazing, best experience I've ever had purchasing a vehicle. Renee never pressured me and took her time finding the exact car I wanted. I wish every sales rep was like Renee then it would be a dream coming to look for a new vehicle, not a dreaded nightmare. Thank you again Renee!!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

All was well went to buy my alantra,,after they sold it

Reviewed by rsibellJune 24, 2022

All was well went to buy my alantra,,after they sold it to me everything stopped...tryed to get some to call back to explain the features,and theg work..after 3 days,and 5 calls with no one returing my calla..I give up...not a call back from salesma,or from manager of HYUNDAI OF COCONUT CREEK...Will never buy from this dealership again..BEWARE

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 2

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

AVOID THE SERVICE CENTER!

Reviewed by NC2129April 03, 2022

AVOID THE SERVICE CENTER! To summarize Their Roadside is unreliable They chose to not sell cars with spare tires included, which I find scummy Their service assistants cant be trusted to know the warranty coverage on vehicles sold in the same building They will not help you with a temporary ride unless you are deemed worthy Their parts distributors are slow and send things to the wrong place regularly The service manager is unresponsive to concerns and delays. General communication could also improve (Frank was good, all others terrible) STORY BELOW This is a long story and I will try to be brief, but at every single step of the process of getting my car repaired was not handled properly or competently To start, I hit some road debris and had to call Hyundai Roadside early in the morning. They confirmed someone would be there in 90 minutes to tow me, as Hyundai sees fit to not sell a 25k+ car with a spare tire. Anyway, 80 min later the tow driver calls to tell me he will be there in 30. After and hour and several calls, he has disappeared off the face of the earth and I have to call roadside again. Another truck was called and I had to wait a total of 4 hrs. Shows theblack of reliability of who Hyundai trust with Roadside I get to the Dealer at Coconut Creek. I need a new tire and rim. Now, I have warranty coverage on my wheel. This was an extra I paid for when I bought the car from this dealership. You would think that info would be readily visible on my account. The service assistant, Carol, tried to charge $550 for parts and labor and I had to insist on the coverage for my car. I am having a hard time believing she could not see that coverage right away, so either it was ignored to try and charge me or it wasnt there and marks a huge red flag for how accounts are managed here. So thats all set, I am told that the part will be in next week. Now, no offer of a loaner. Despite knowing my car would be out a while and they work with Enterprise for rentals, I was told they wouldnt do that for my case. So..... no help with alternative transport. Week passes, day I was given arrives and not ready, told tomorrow. Rinse and repeat. Rinse and repeat. Come to find out, the part was sent to a dealer on the opposite side of the state. This was communicated with the implication that this is "something that just happens from time to time". So, I have to wait weeks and spend hundreds more to get back and forth from my jobs for something passed off as trivial. What was supposed to be at most a week and change turned into a nearly month long headache that, despite warranty coverage, cost me far more in alt transport, lost wages to shifts I couldn't get to due to lack of reliable transport, and other expenses. I could have gone literally anywhere else and it would have been solved much quicker and much cheaper. Tried calling and left 2 messages to the service manager about this whole ordeal, he never responded. Frank tried his best, but every link in the chain around him could not work competently. I am now out well over 1k in excess costs and losses due to how long this took. I am angry and will go out of my way to avoid this dealership going forward

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 3

Pricing N/A

Maximum rating = 5

About Coconut Creek Hyundai

We have a great selection of New Hyundai Lincolns and Subaru's. Coconut Creek Hyundai is South Florida's #1 Hyundai Dealer! Come in and meet our friendly and knowledge staff today for sales and service needs. Let's Trade Keys!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top