Bay Hyundai Lincoln in Panama City including address, phone, dealer reviews, directions, a map, inventory and more

A member of the family

641 W 15th St
Panama City, FL 32401

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 5:30pm
Tue 7:00am – 5:30pm
Wed 7:00am – 5:30pm
Thu 7:00am – 5:30pm
Fri 7:00am – 5:30pm
Sat 8:00am – 2:00pm

Reviews of Bay Hyundai Lincoln

Overall Rating:

3.3 (out of 5)

60% recommend this dealer

5 total reviews

Showing the most recent reviews from and DealerRater.

5.0 (out of 5)

Win win

Reviewed by Blake from Atlanta gaJune 30, 2022

Came in to get a Hyundai Tucson, those are kind of hard to find these days. They had one on the front line. No extra charge over MSRP like some other dealers. Everybody was so nice

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)


Reviewed by Charles Funk from Panama City Beach, FLDecember 29, 2021

Shady finance department. Don't trust this dealership. Totally ignored my legally binding contract. Per my lease end contract I could purchase car with no fees. Added a pre delivery fee to a 3 year old car.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Always a pleasure

Reviewed by Dawn Knoepfler from Panama City, FLNovember 26, 2017

Always A Pleasure After leaving 2 other local lots that really didn't seem interested in dealing with me, I decided to go back to Bay Dodge where I have previously purchased 2 used and 1 new car from in the past. I know ALOT of the staff at Bay and walked into service to see my friend Patsy Myers who then recommended me to Donna Rice in used cars. Donna was absolutely fabulous and hysterical!! This woman knows her job well and made me feel like a family member! After telling Donna my latest vehicular trials and tribulations we then talked to Darrel Cologna about some financing. Darrel was able to quickly pull 2 vehicles off the list for me to check out. While driving one of them around looking at the lots for the other one, Donna told me to take it on a test drive which I did and was extremely happy and didn't care that we couldn't find the other car we had been looking for. Back at the store, Darrel starting running numbers and Donna and another sales man Bob Cronk kept me entertained. Then it was time to go see Mike Crilly and Robert Parker in the other finance office. Between the time I stepped on the lot and then Mike told me I was approved took maybe 45 minutes. Fastest time I've EVER bought a car in. I didn't get all the paperwork signed that night, so Donna made sure to call me and talk to me the next few days while I was getting the trade-in ready. Then on signing day Donna took me to see Robert who was very thorough in explaining ALL the paperwork AND answered all my questions I had. Donna waited patiently for me to finish in finance and then helped affix my new plate and made sure I knew all about the car. The whole process from beginning to end was absolutely a pleasure. Donna, Bob, Darrel, Mike, and Robert NEVER made me feel like just another number or paycheck. They were ALL extremely friendly, courteous, humorous, and made me feel like another member of their extended family. I wasn't rushed, I wasn't just blown off, I wasn't treated like a silly female that knows nothing about cars. They all cared for me and made this the best car buying experience I've ever had. I tell everyone to go see Donna and the Boys at Bay Dodge?

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Bay Hyundai Lincoln

At Bay Cars in Panama City FL we believe that everyone should be treated like a VIP. This philosophy translates to exceptional service money-saving specials and the latest new and pre-owned inventory selections. Panama City NEW Lincoln New Dodge New Chrysler New Jeep New Suzuki New Hyundai New Mitsubishi New GEM and Used Cars all in one place! In fact we have the Largest selection of used cars trucks and suvs in the region!

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