Torrington Hyundai in Torrington including address, phone, dealer reviews, directions, a map, inventory and more

A member of the family

1446 E Main St
Torrington, CT 06790

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Sales: 860-469-4652

Used Cars: 860-489-0471

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 3:00pm

Reviews of Torrington Hyundai

Overall Rating:

4.8 (out of 5)

95% recommend this dealer

200 total reviews

Showing the most recent reviews from and DealerRater.

5.0 (out of 5)

Fantastic Experience

Reviewed by Michelle from Cos Cob, CTAugust 31, 2021

By far the best car buying experience my husband and I have ever had. Highly recommend Hyundai of Torrington. Mike H. was very straight forward and honest throughout the entire process. After visiting multiple Hyundai dealerships we definitely found the best in CT from beginning to end. Thank you Hyundai Torrington!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

2.0 (out of 5)

Lipstick on a pig

Reviewed by Vitamin D from Rhode IslandMarch 24, 2021

I was connected to this dealership as they happened to have a vehicle that I had been looking for (luxury brand - convertible). The salesperson that was working with me was nice. I was prepared to buy this car sight-unseen as it was a 2 hour drive (i.e.: cashiers check, plates, and insurance card in hand). I did not want to finance, however, they were going to force me to do so to give me to price break. They also wanted to charge me VIN engraving fee of $250. I got them to drop both...but the price wasn't going anywhere. Upon arrival, they were proud to announce that the car was just detailed. When I opened the hood, I found leaves and dust on the engine, candy wrappers under the seat and crumbs and dust in all the crevices. During my test drive, my passenger found the original sticker in the owners manual package. It included a feature that I wanted, but couldn't find it. When we inspected it closer, we found that the VINs did not match and there was another users manual in the trunk. The dealer had had the car for three months and I was surprised they weren't coming down on the price. In response to my statement, "this car has been sitting here for three months" the response was, "oh no! Our managers have been driving it!". Note: from December - March...WINTER months...did I say this was a CONVERTIBLE?!. When I told them that I wasn't ready to buy, the salesperson brought over the "Sales Manager" who tried to convince me to take the vehicle today because its a nice day and I'll want a convertible. He offered to take a $100 deposit to hold the car and in turn would take it out of inventory. That did not happen! This is a small Hyundai dealership with an old-school mentality. If you're buying a Hyundai from this dealership, its probably ok. Stay away from used cars that maintain a certain value for regular service from trained professionals! At least I got to drive back home with company!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 3

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Worst car experience I ever had with a dealership!

Reviewed by Sheda Nurse from New Haven,CtOctober 06, 2020

Found a vehicle I was really interested in talk with sale rep sent me email and we begin to go through there the car was a single as he stated after they got my information and ran my credit turned out the vehicle had a deposit then try to offer me a car I clearly didn’t want ask me to put a deposit on a car that had a deposit Why would anyone do that sent an email the car he had in mind didn’t work for me he never emailed back I was very dissatisfied and disappointed customer service went from 100-0 on how they handled it lost a customer for life I do not recommend this dealership save your time don’t even waste it!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

About Torrington Hyundai

Whether you're looking for new fuel-efficient vehicles in Connecticut or for a great deal on used cars in Torrington you can count on Torrington Hyundai to have what you need at an affordable price. Torrington Hyundai features all of the latest Hyundai vehicles that you've heard about and want to drive. From the North American Car of the Year--the Elantra to the new Veloster with BlueLink even the family-friendly Hyundai Tucson they're all here and ready for you to test drive.

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