115 Peat Meadow Rd
New Haven, CT 06513

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Sales: 475-382-0708

Used Cars: 475-338-4905

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 7:30am – 5:00pm

Reviews of Brandfon Hyundai

Overall Rating:

2.6 (out of 5)

95% recommend this dealer

378 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Took my car to be serviced in the morning I dropped it

Reviewed by A/nAugust 27, 2024

Took my car to be serviced in the morning I dropped it off and they said it’d be a little while since they had to look at it, so I asked if it would be today and she said yes definitely by 3/3:30 she would personally call me. So I waited patiently so I wouldn’t nag and just let them do the work if any had needed to be done. by 6 I called since it showed online they close at 8pm and a sales receptionist informed me that the service department closed at 4… I had asked if it would be today for pick up because I have work at 5am and now am without a vehicle since they never gave me a phone call and I waited by my phone for hours since I dropped it off.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

We are sorry to see your negative review. We apologize if you have received anything but our 5-star customer service. We would like to speak with you and hear more specifically about your experience with us. At your earliest convenience, please reach out to me directly. -Rachel Cutler, Service Manager, (203)315-2900

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Rianna as a Salesperson and Chris in finance made this

Reviewed by malatesta88August 17, 2024

Rianna as a Salesperson and Chris in finance made this happen quickly, smoothly, and fairly. No pressure to buy things that are unnecessary, fair, pricing, honest, and accommodating. Kent often say that I’ve had a great experience buying a new car, but this truly was as good as it gets. thank you guys For putting a smile on my son’s face and putting us at ease, knowing that he has a reliable car to drive

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Your feedback brightened our day! It's fantastic to know that you had a great experience at our dealership. Our team values your business, and we appreciate your kind words. Let us know if there's anything else we can do for you!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

After my Hyundai Sonata was stolen by the 'Kia Boys' and

Reviewed by shannamayberry84July 26, 2024

After my Hyundai Sonata was stolen by the 'Kia Boys' and later recovered by the police, I had my car towed here to be repaired. I picked this dealer because I knew the work would be done correct. Unfortunately, 2 months later and they have not fixed the car and always fail to call me back when I call. Even my insurance company is fed up with them as well. Nicole always says she'll call back but hardly ever does. She blames the insurance company for how long it's taking but they have receipts that shows me she's lying.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Brandfon Hyundai

If you live anywhere in Connecticut Brandfon Hyundai is here to help you find the perfect Hyundai for you. Brandfon Hyundai goes above and beyond to exceed your expectations. We want to ensure that your time and drive from home to New Haven is well worth it. We provide you with:

A wide range of vehicles to fit your needs
A friendly and professional sales staff that values your time and listens to your needs wants and desires. (check out our dealerrater.com and cars.com ratings)
Specials and prices you cannot pass up.

Let us be the ones to help you in your search of finding the perfect new or used Hyundai!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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