318 S Broad St
Meriden, CT 06450

Get Directions

Sales: 203-235-1669

Used Cars: 203-235-1669

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 4:00pm

Reviews of Meriden Hyundai

Overall Rating:

2.4 (out of 5)

95% recommend this dealer

582 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I wish you could leave zero stars.

Reviewed by AlendrothJanuary 27, 2024

I wish you could leave zero stars. The dealership damaged my vehicle, and today the owner, Tod Moynihan, actually yelled in my face after they’ve had my car for two months. It started with an oil change where they said my radiator was cracked. While replacing the radiator they damaged my bumper. The autobody shop did such a bad job fixing it there was overspray on my lights, the color wasn’t even close to matching, and the bumper wasn’t put back on correctly. The owner, Todd Moynihan actually said,” looks perfect to us!” They didn’t update me at all during this whole process. At one point, they had my car back for 2 days and never called me. I had to call them after tracking my own car through the app. I asked when they were going to call me and let me know I could come pick it up, and they had no response. After going to pick my car up for the second time, it was somehow worse than the first time. The service Manager, Bub Dowd, offered to repaint the bumper for a third time, I left my car there for the GM, Harold Oliver, to get involved. I was told on a Friday that Harold Oliver wasn’t available, and he would reach out to me. I emailed him on Monday, and he didn’t respond to multiple messages. After several emails and a voicemail, they got back to me on Friday. Now they’ve had my car (that I’m still making monthly payments on) for an additional week. I went in to meet with Tod Moynihan and Harold Oliver. Not only did they refuse to do anything, they had the audacity to yell at me. Tod actually leaned across his desk, raised his hands and yelled in my face. This after breaking my car during a radiator fix, holding on to it for 2+ months, diminishing the value of my car by making it look like it was fixed from a front end collision, and not communicating with me. Tod ended up throwing me out of his office for simply trying to have a conversation with him and even threatening to call the police. The xxxx bags even went as far as to bump into my brother in law and claim, "he pushed me" and start something that way. PLEASE PLEASE PLEASE DO NOT BRING YOUR VEHICLE TO THIS DEALERSHIP! They truly DO NOT care about their customers and throughout this process tried brushing me off hoping I would just go away, probably because I am a female. The ownership is disgusting, and it really does trickle down to the management level.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

My overall experience at meriden hyundai was a poor one.

Reviewed by Nbaknicks24August 30, 2023

My overall experience at meriden hyundai was a poor one. Aside from the lack of communication my vehicle was sold to me with several issues. many of them overlooked by the dealer throughout their "safety inspection" and issues caused by the dealer themselves. To begin with they removed the tint on the windshield and left glue residue all over the dashboard, seats and center console. On my drive home the tire pressure light came on and upon inspection one of the tires had sidewall damage as if it had been driven on while flat, which was frustrating because the delivery was delayed for a separate tire issue so I don't understand how this was overlooked. The tpms light coming on was caused by a loose valve stem from the other tire they had replaced. I immediately contacted them and they ordered a tire and never contacted when it arrived. I ended up picking the tire up myself since the only time they could accommodate me would involve taking time off from work. At this point I had found several other issues with the vehicle including the front brake rotors being grooved, also frustrating because they replaced the rears which was part of the delivery delay. Disconnected vacuum lines in the engine bay potentially causing lean engine conditions and harming the motor. Also loose clamps on separate vacuum lines. I have called to speak to a Manger about this and never heard back. I expected much more being a franchise dealer and this being a specialty vehicle. I'd recommend anyone purchasing from them to do your due diligence prior to finalizing the deal.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Scheduled my 6 weeks in advance of a recall service.

Reviewed by kulinski_familyAugust 29, 2023

Scheduled my 6 weeks in advance of a recall service. They reassured me my parts would be there. When my was serviced they didn't finished the job because low and behold had to order the part they didn't have. How do you not have a part when you have a 6 week advance time? Service here stinks.Service manager is lame and has no customer relations ability.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Meriden Hyundai

Since 1995 Meriden Hyundai has provided all of our customers quality cars and superior service. We're proud of the way we do business and we enjoy sharing our automotive expertise with everyone. Visit us today and find out why you should be driving a Hyundai from Meriden Hyundai.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top