Balise Hyundai of Fairfield

We bought a new Tucson from Balise. They airconditioning did not work. Their service department said there was nothig wrong. Brought it in a second time. Same story. Took it to Stamford Huyndai and they fixex the problem immediately. Wrote several letters to Balise Leadership, never had the courtesy of a reply!! Sued them in Small Claims court, as a matter of principal, won the judgement of $316. They are challenging that. These are BAD PEOPLE. STAY FAR AWAY, Bought a 2025 Palisade from another dealer. WHAT A DIFFERENCE,

I came here for regular service and check a noise from the car when accelerating which i explained may be coming from the muffler. These were in my reason for bringing the car in during reservation. Upon checking Advisor (omar) who was already irrate with another customer ahead of me approached without compassion, and saw why i was there, he immediately said "i dont know, whats wrong with your car but it will take a while and will cost you $200 just to look at it"... For real!?!... I was expecting a more constructive response of, we'll look at it and I will let you know...Not selling me already something that we still dont know. I came back to Balise hyundai of fairfield because I hated Hyundai keys of milford (see another review where they lie on repairs that were paid but did not do it (wheel alignment). I guess all Hyundai dealership are like these. No compassion and lack of customer service. Im not asking for free, but at least help customers figure out how to fix a Hyundai Car issue!!!! . My next care will definitely be not a Hyundai... Service sucks!!!!

If you live out of state, DON'T COME HERE! They insisted I complete my DMV registration w/ them...then almost a month later, I didn't have my license plate. Once I received it (after calling) they spelled my name wrong! Also, be ready for them to SELL SELL SELL all the extras, even if you don't want them. Not a great experience.