Lia Hyundai of Enfield in Enfield including address, phone, dealer reviews, directions, a map, inventory and more

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40 Palomba Dr
Enfield, CT 06082

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Sales: 855-315-4838

Used Cars: 855-315-4838

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 5:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of Lia Hyundai of Enfield

Overall Rating:

4.6 (out of 5)

91% recommend this dealer

67 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Disgusting

Reviewed by Annoyed customer from CTJune 05, 2021

If I could give this place 0 stars, I would. Nicole in service was one of the most unprofessional, arrogant, person I have ever encountered. Her threatening tone, and lack of sympathy showed me how much this place really “cares” for their customer. They sold me a bran new car, and a month later the engine blew. I brought my car in, NO ONE contacted us regarding the car, even with MULTIPLE messages left. mike the service manager, REFUSED, to allow us to speak to a higher up. Nicole and Mike deserve to be at a job that does not deal with people. They said they were going to fill my tank and clean my car, and the car was an absolute mess and the tank was on E. Nicole REFUSED to speak to us regarding our cars process. I hope head of Hyundai reads this and not only release these two people of their duties, but never allow them to do sales or customer service work again. I will never in my life recommend this location to ANYONE. They should be ashamed to have hired such incompetent employees.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Mr. Kotler, I am very confused and disheartened by this review. I spoke to you last Saturday for 45 minutes from my home, and again on Monday, at no time has anyone refused to speak to you, by your admission, you never asked to speak to the manager. Per our conversation on Saturday, we agreed to fill your gas tank even though that is not protocol. We have tried to the best of our abilities to accommodate you during this very frustrating time of dealing with manufacturing delays. Please feel free to contact me as you have been with any further questions or concerns. Thank you, Nikole Goodman Service Manager Lia Hyundai of Enfield

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Repairs

Reviewed by John Farrall from WindsorMay 26, 2021

Susan Roberts was great, as always. Greats me by name and handles any concerns well. She also keeps me informed of anything that needs attention.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Purchasing a car

Reviewed by Stretch from Vernon, CTDecember 04, 2020

It was a pleasure working with Michael Lockard. Purchasing a car is never an enjoyable prospect, but Michael was very professional and very thorough. I would definitely recommend Lia Hyundai of Enfield because of Michael!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Stretch, on behalf of everyone here at Lia Hyundai of Enfield, thank you for your thoughtful review. We appreciate your willingness to recommend Michael to others and look forward to an opportunity to serve you again.

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Lia Hyundai of Enfield

Lia Hyundai of Enfield offers a large selection of New and Used inventory with full value reports and in market data. Visit us today at LiaCars.com!

BEST PRICE GUARANTEE
(New car purchases only. Find a lower price on the same vehicle with the same benefits and options and we'll meet or beat any advertised price from our competitors. Limited to dealerships within a 50 mile radius of purchase location.)

COMPLIMENTARY SHUTTLE SERVICE

FREE LOANER FOR OVER NIGHT SERVICE
(Major services only.)

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