Crossroads Hyundai of Loveland in Loveland including address, phone, dealer reviews, directions, a map, inventory and more

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3870 Byrd Dr
Loveland, CO 80538

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Sales: 877-830-9162

Used Cars: 877-828-6947

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 3:30pm

Reviews of Crossroads Hyundai of Loveland

Overall Rating:

4.2 (out of 5)

80% recommend this dealer

274 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Cannot Recommend.

Reviewed by TE from Loveland, COJuly 23, 2022

I don't leave bad reviews, but my experience was so poor that I want to save others the same grief. I sent a respectful email to the salesperson, sales manager, and dealership president over a week ago, but have yet to hear anything back. I went into Crossroads Hyundai to buy a used car. I was as polite, agreeable, and cheerful as possible, and they took advantage of me anyways. I thought it had gone well, the sales and finance people seemed nice if a little pushy, hurrying me through the process, but over the next week or so I discovered things that made me feel as though I had been swindled. Here are my grievances: - I was charged $1,700 to put a window tint on a car that already had a window tint. - They disguised the fact that it was a smoker's car by putting a strong chemical smell in it. - I was told they would detail the car overnight, but they didn't touch it - things you wouldn't automatically check like the back cupholders were still filthy. - I needed a ride to pick up the car and asked for a shuttle service; they told me they couldn't find the driver, so I should get an Uber and give them the receipt and they would take care of it. When I got there, they told me they would add it to my financing. - One of the back window switches wouldn't work, but this was fixed when I went in for a recall - no mention of my email. I can't in good conscience recommend this dealership to anyone. They do not seem to care about their customers, they don't respond when you approach them respectfully, and, while I love the car I bought, I regret giving Crossroads my money.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

This place is an Absolute Disgrace !

Reviewed by Gil 29March 13, 2022

This place is an Absolute Disgrace ! Ask anyone to name 1-2-3 what dealers do to pile on worthless fees and charges to rip customers off outside of the finance office. Most would say , tinting and the bs clear paint protection bras , window etching and market adjustment Markup. This Ridiculous place does all 3 on almost every vehicle on their lot . $1699 for their LOL "Colorado pkg" which is the 100 tint job and the currently priced $50 clear bra by 3M. $499 window etching that they tell you LOL"prevents auto theft,like a thief gives a crap if there is numbers scribed on a window , and the topper a market adjustment of between $2500 and $6000 on EVERY vehicle that had a sticker. This unscrupulous dealer also has probably %25 of the New vehicles with Missing drive outs displayed.Pleas people if you are reading this RUN don't walk away .This place is the car dealer people WARN you about Everywhere ! I inquired about the addendums that they add to All of their vehicles of 2 different sales people and both Laughed and told me Everyone does it. UMM NO they don't. We went to 4 different dealerships on this sat 3-12 and they were the Only one with these pathetic addendums on their vehicles looking at 4 different car brands. Shame on this place, they don't deserve a business license !

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Couldn’t agree more with one star ratings for CROSSROADS

Reviewed by CRH_NEVER AGAIN!February 21, 2022

Couldn’t agree more with one star ratings for CROSSROADS HYUNDAI. Never ever going there again! Management is ridiculous and the game of finance is just that to them, a game, Never seeing me again!

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 2

Pricing N/A

Maximum rating = 5

About Crossroads Hyundai of Loveland

A car is more than numbers on a spec sheet; it?s also a reflection of the engineers who built it. You can see their thinking not just in the pieces they choose but also in how those pieces are put together. Not only in what they?ve put under the hood but the material of the hood itself. Not just in the power they pull from the engine but in how that power is deployed. Clever thinking startling attention to detail and a keen awareness that not every bolt is created equal. The Sonata: the perfect example of Hyundai engineers in action. Find yours today at Crossroads Hyundai in Loveland Colorado!

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