Crossroads Hyundai of Loveland in Loveland including address, phone, dealer reviews, directions, a map, inventory and more

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3870 Byrd Dr
Loveland, CO 80538

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Sales: 877-830-9162

Used Cars: 877-828-6947

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 3:30pm

Reviews of Crossroads Hyundai of Loveland

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

3 (out of 5)

13 out of 27 people said they would recommend this dealer

1 (out of 5)

Horrible Company

Reviewed by ledio shehi in Fort Worth TexasJune 15, 2021

They lied about the car I bought from them I got the Audi R8 from the owner and asked them if they had a clean car fax and they said no turn out the carfax had damage reported Don’t buy a car from here just look at there negative reviews

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

1 (out of 5)

Extended contract service without my consent for $

Reviewed by Chris in ColoradoJune 01, 2021

Charged me $650 for handling fees.broken windshield.sell me a warranty for $4000 without my consent.Please don’t go there if you care about your $$ money.

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

1 (out of 5)

One of the Worst Experiences of My Life

Reviewed by Michelle in ColoradoMarch 24, 2021

One of the worst overall experiences of my life. I purchased a pre-owned vehicle from Crossroads Hyundai on July 15, 2020. Within the first few weeks of ownership the vehicle broke down and left me stranded in a drive-thru in Longmont with cars in front of us and behind us. One week later the car broke down AGAIN on a six lane section of I-25 with my small child in the vehicle. We found ourselves in a very precarious and scary position at that time. My mechanic tells me the car cannot be recovered or repaired and has put the car in his "suspicious" category. It is dead. 36 days after purchase from Crossroads Hyundai. Prior to purchase I was assured they had their mechanic inspect every vehicle and there were no known issues apart from a broken window regulator which we agreed they would fix upon purchase. The ad they posted for the vehicle (which I attached to this review) claims the engine to this particular vehicle is "tried and true". Prior to its death on I25 I purchased a new set of tires for this vehicle and paid for other minor repairs to be done within the first month. The vehicle, the new tires, and elective repairs - thousands and thousands of dollars down the drain. This dealership took my money, my trade-in Volvo, and ran. For six days I called and e-mailed Crossroads Hyundai in the hopes of having a conversation about the situation. Nope. Only after posting an online review did anyone take notice. Their way of trying to rectify the situation? They actually tried to sell me another, more expensive vehicle. I would have to be insane to purchase anything further from them. They feel absolutely no ethical responsibility to rectify the situation. Thanks to them I'm a single mom with a small child facing a winter either completely without a car or significantly deeper in debt than I want to go. We chose to purchase from this dealership to avoid a shady experience. I made it incredibly clear that reliability was my number one concern. I feel taken advantage of, lied to, stolen from, and gaslighted. Additionally, it took seven weeks - until September - to receive the title and paperwork from Crossroads Hyundai. They lied to me about including taxes in the purchase price. They only included one of the necessary taxes and I ended up having to shell out hundreds more at the DMV to register the heap of junk they sold me. And they took my beautiful, vintage Volvo 240 as I traded it for a lie. Perhaps they would argue they had no knowledge of the situation with the car (which no expert I have consulted with believes). However, as licensed and bonded experts in their professional field of used automobile sales it is their duty to know what they are selling. So, either they lied about the vehicle's condition or they neglected their professional duties as experts. In my opinion, this dealership and the people who sold me this car behaved unscrupulously, and unethically. In my opinion, they are criminal. I HIGHLY recommend running in the other direction from this place. As I read reviews across the internet, I don't seem to be the only victim.

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

About Crossroads Hyundai of Loveland

A car is more than numbers on a spec sheet; it?s also a reflection of the engineers who built it. You can see their thinking not just in the pieces they choose but also in how those pieces are put together. Not only in what they?ve put under the hood but the material of the hood itself. Not just in the power they pull from the engine but in how that power is deployed. Clever thinking startling attention to detail and a keen awareness that not every bolt is created equal. The Sonata: the perfect example of Hyundai engineers in action. Find yours today at Crossroads Hyundai in Loveland Colorado!

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