McDonald Hyundai

I own a 2023 Santa Fe and a 2025 Santa Fe. I bought the 2023 at another dealership but recently had it serviced at McDonald. They took one and one-half hours to do an oil change and when they gave me my invoice, it did not show the kind of oil or grade that they installed. In the future, I will have my oil changed at a different service provider. I did purchase the 2025 Santa Fe at McDonald when they had a promotion of no payment for 90 days and $500 rebate for military service. McDonald set up my financing with 45 days of no payment and Hyundai refused to change it because it was the dealer who made the mistake. Neither Hyundai nor McDonald's manager has responded to my letter wanting the $500 rebate for my service in the USMC Reserves. This was not the fault of our salesman, just the McDonald finance department and management.

The employees are exceptionally kind, with them even going out of their way to ensure their reputations. Pushing the importance of reliability and trust.

I recently purchased a car at McDonald Hyundai and worked with Sam Soliman. He was both very professional and friendly. He communicated clearly and was efficient in finding a unique financing option that would meet my needs. He was very honest and was able to eliminate much of the anxiety that goes with purchasing a vehicle. I would work with him specifically again for any future vehicle purchases. He made a challenging process move with ease and comfort. Regards, Cecilia Merritts