Platinum Hyundai of Tracy

Went Platinum Hyundai and had pictures taken for the bad paint on my 2018 Sonata. The service writer was supposed to contact Hyundai corporate to see if it qualified for the 10 year paint warranty Hyundai offered on pearl white cars. I waited two weeks and received and no calls. I called the Service Dept and was told someone would get back to me. I waited another two weeks and got no calls. I then wrote a letter to the Dealer Manager asking if Hyundai responded back about the paint. That was a couple months ago. I received no response. A couple weeks ago I went there for a bad starter replacement. I inquired about the paint and was told Hyundai corporate never got back to them. On the starter replacement I told them I had bought an extended 10 warranty . When I picked up the car I was told the Warranty company turned down the request. When I got home I called the Warranty company and they said there is no record of the dealer calling about the starter. Someone isn't truthful. The warranty company has agreed to pay $598.77 of the cost of the starter replacement. Also took my Sonata last week to the Hyundai dealer in Stockton and the next day I found out that low and behold Hyundai is going to repaint it. You guess if I will be going to Platinum for anything again.

Dealer is really friendly and easy to work with. Accommodated nicely for my trade in.

Hamid worked his magic and beat the prices at every other dealership. Matched my exact price range and found the exact car I needed! I love my 2025 Elantra from Hyundai.