17621 Gale Ave
Rowland Heights, CA 91748

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Sales: 626-581-5330

Used Cars: 626-581-5330

Hours Toggle

Sales Department

Sun 10:00am – 8:00pm
Mon 10:00am – 8:00pm
Tue 10:00am – 8:00pm
Wed 10:00am – 8:00pm
Thu 10:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Puente Hills Hyundai

Overall Rating:

4.6 (out of 5)

92% recommend this dealer

7697 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Pick this dealership if you want to just waste time or

Reviewed by HyundaiBuyer1123 from Riverside,CaJanuary 19, 2026

Pick this dealership if you want to just waste time or pay what they want you to pay. The internet sales people and on floor sales people are in two different worlds here. Got quoted a price online and when i went in they want to start the price again fresh when asked why don't you start with your internet quote was the sales manager was confused that there was another price quoted online. I would all classic dealer tricks to wear you down while you are there and just pay what they want.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

We’re sorry to hear about your experience and appreciate you taking the time to share it. Pricing should be clear and consistent, and it’s frustrating to feel like you’re starting over once you arrive. We’d like the opportunity to look into what happened with your online quote and your store visit so we can address it directly. Please contact our management team at (626) 465-7755 with the details of the vehicle you inquired about and the quote you received, and we’ll be happy to review everything with you. - Puente Hills Hyundai Management Team

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

3.0 (out of 5)

worst experience ever.

Reviewed by Johnfu1985December 23, 2025

worst experience ever. ineffective repair for $1300, still AC not working. sales forced bundle sales of services you don't need +$8000 during pandemic times.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Thanks, John, for bringing this to our attention.

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I would say this company is more like a scam.

Reviewed by Johnfu1985December 23, 2025

I would say this company is more like a scam. my AC system disgnosised as outlet pipe explode. Then chnageed, and still not blowing Cold, and charged me 1300 dollars. Mis diagnosis and ineffective repair get my $1300 flushed into the toilet. Then quote me $5000 labor and plus parts for changing a evaporator. of course not. downtown los angles hyundai quoted: $3200.- for repair including labor,parts and tax. ontario hyundai quoted me similar and even minimal cost of labor +500 parts cost. I was such an idiot having chosen to buy and service in Puente hills Hundai. Bought my car with a 8000 forced accessory purchase during pandemic time, and now an ineffective repair, I can swear to God, I will never buy or service in this scam shop any more.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Thanks John, we responded to your other review.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Puente Hills Hyundai

PASSION & DEDICATION
We aren't a giant corporation. We are a family business and have been since August 2009. We pride ourselves on being a great place to work thereby making us a great place to do business. If our staff isn't happy our customers never will be. And if our customers wouldn't tell their friends and family what a fantastic experience they had at our dealership we didn't deserve their business.

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