Pedder Hyundai of Poway

I would not consider purchasing a vehicle from this dealership again. I purchased a vehicle in mid-November through my credit union's Autoland service. At the time of purchase, the front windshield was cracked, and I was assured that this issue would be documented on the due bill and resolved without concern. Over the following weeks, I made multiple attempts--at least six--to schedule the windshield repair. I communicated directly with Larry, whom I understood to be a manager. On several occasions, I was told that the service would be scheduled "early next week," yet I was never contacted by the service department, nor was any action taken. Despite repeated apologies, there was no follow-through over a period of more than two months. Due to the lack of accountability and failure to honor documented commitments, I ultimately reported the matter to my credit union to prevent future purchases through this dealership. Unfortunately, this experience demonstrated a significant lack of professionalism and follow-through.

Everyone involved was helpful and professional. All of my questions were answered to my satisfaction. I would definitely recommend Pedder Hyundai of Poway to anyone looking to buy a Hyundai.

Everyone we dealt with were very professional and friendly; Kaleed,Sam and George. We would recommend Pedder.