Hyundai of Moreno Valley

Don't go near this place I made the biggest mistake of my car buying life, their customer service is the worse I have ever saw in my life. They sucker you into this 100 warranty then when you need work they tell you you have to make an appointment, then if you need a loaner car they say they don't do that and blame Covid. well how does all the retail car companies function. and they can't. Once again customer service is the worse.

Avoid getting your car serviced here at all costs. Going on 2 months, called over 10 times and have only been told one part will be in in 4 days and that was 3 weeks ago. Richard promised me multiple times he will call me back and never did and when I try to call he either ignores it or has his rude service manager lie and say call back in a few days.. Your automated message says service hours are until 5pm during the week and yet when I call everyone left early that week day.

Wow, wow, wow! Those words explain how I feel about Moreno Valley Hyundai. I wrote a review a couple days ago about my amazing experience at this dealership. I stated how although a deal was not done, I would definitely go back to this dealership due to the exceptional service. My husband and I had talked that night, and both agreed that we loved the Hyundai Palisade, and we were going to come back this year, to either Lease or Buy the vehicle. The next day, much to our surprise, the GM, Mr. Brown, got involved. He read my review and began collecting the information as to why the deal had not been made. Our amazing “consultant” Randy Williams spoke on our behalf and explained to Mr. Brown why the deal didn’t happen. He personally got involved in working on our deal, and low and behold, made it happen! We honestly did not think we would have our Palisade so soon, and to top it off, it’s a Limited Palisade with all of the bells and whistles. My husband and I have worked hard for everything we have, and to know that Mr. Brown, Randy, and the staff at Moreno Valley Hyundai made it happen, it just gives us so much pride to see the Palisade sitting in my garage. Like I’ve said before, if you are looking into a Hyundai, please, please, please head over to Moreno Valley Hyundai. You will not regret it. If he’s available, I would also recommend Randy. He is so knowledgeable on the features of the cars, and although you might think you know everything about a specific car, he may just show you something you didn’t know.