Huntington Beach Hyundai

I came into the dealership and worked with Christina, usually when I’m buying a car the process takes hours but this experience she helped me find what I was looking and had me in and out in no time!

Purchased a 2021 Tesla model S from Luis on 11/24/25 who did great no xx and very friendly however we live in Utah so we got a 1 time use transport tag and in order to register it I need a copy of the new title and after hours and hours on the phone with my DMV, 3 calls to their DMV, 14 calls to Driveway financial Corp 2 calls to Lithia corporate and 14 to the dealer I still dont have a copy of the title because they are just getting around to submitting the paperwork 🤬 its been over 3 weeks of me not being able to drive my car and now as im writing this we're at 6 weeks and the dealer says it might be 2 more weeks, you can only get ahold of the sales staff at the dealer because theres only 1 thing they care about ive veen told someone would call me back 7 times and 1 time someone did they wont let me talk to the GM and the GSM wont call me back or speak to me and this left us with such a bad taste in our mouths as we planned on returning to get the wife a newer Model X because we thought the process went so great but unfortunately whoever handles their registration and title paperwork should be out of work.

I made an appointment with this dealership about a certain vehicle I’ve been looking for, it had all the features I was looking for. it was a used F250 XLT, which advertise pretty much a premium package with it. after driving the truck around a very small block all right turns,Now I made the appointment with or for the truck in the ad?, after telling them how important it was for me to have Blindspot monitoring because I’m getting older, I pull a trailer and it helps with insurance, at no time Did they say this truck didn’t have that feature, well I bought the truck they delivered it to my house a couple days later, realizing it didn’t have some of the features that the advertisement said I drove back down to the dealership the next day. I told them I think you brought me the wrong truck? they said no this is the one you test drove. This is the one you bought and I said well it doesn’t have the features that you said it did in the advertisement? I asked them if they would pull up the advertisement, well they wouldn’t and I couldn’t either because they took it off-line. I could’ve bought this truck in my town for $6000 less and 10,000 miles less why would I drive 2 1/2 hours down to your dealership? I even text them the day before asking if this feature was on the truck. I again looked at the ad and it said it had along with several other features that I found out we’re not on the truck? Do not go to this dealership they lie on their ads and they’re unethical. All they care about is the sell! I asked them to help make it right, take some money off or add a couple features that were on the ad. well that didn’t go very far, they did nothing for me! I don’t understand how this isn’t fraud or some kind of misrepresentation, false advertisement? I know I should’ve checked, especially for that feature. I guess they made you feel so comfortable that everything was going OK ?certainly my bad.