Huntington Beach Hyundai

DO NOT USE THIS DEALERSHIP. There are so many other Hyundai locations. They bait and switch you and will gas light you. I never really write bad reviews unless there was something super egregious and maliciously done on purpose, not accidental. Tried to come in to take advantage of expiring EV tax rebate and ask for price out the door. Was quoted a number which involved lease to buy. I know dealerships can be shady so I tried to do my homework and research what i could prior to shopping. Did the usual back and for. Clarified all the way through on what the total figure was, the net cap cost, the residual after lease, whether it was including taxes, title, fees, etc. The entire way set on the same number. Clarified multiple times that it was including taxes. Even on the final financing paperwork, saw the calculations and clarified again and was assured that everything included the taxes for buyout already and that there's no penalty with early payoff. Then I find out the final payoff amount is 3k higher than what we had discussed. Went in to talk and they said sorry there must be some misunderstanding, taxes arent included and they never include taxes. And they stared at me like sorry what do you want me to do you already signed. DO NOT DEAL WITH THESE SCAMMERS. There were a lot of other empty promises made along the way.

They offered me a good lease deal on an Ionic 6 and then strung me along for several days. Then: "After a final review, our management team determined that the discount applied was unfortunately outside the limits of what we’re able to approve as the deal is more aggressive that we’re giving brokers. I really do apologize for this oversight and want to do everything to make it right." Unprofessional.

Very shady. Not allowed to test drive cars on the highway. Also the sales person wanted me to test drive a car that was the same make/model/trim than the car I was actually interested in because it would be “the same”. I think a single used car is different than another used car, no? Also very shady with the used EV tax rebate, so much so that I don’t even think they actually offered it, they just covered the “discount” up with more unnecessary charges. Also, a simple Google will tell you all other fake charges that dealers try and charge you on the sale of a car… and this salesperson tacked ALL of those fake charges them on. Honestly treated me as if I was born yesterday. And then downplayed my feelings on a safety concern I had with damage I found on the car. Almost forgot that the finance paper had no grand total, and the biggest charge (5k) was crossed out physically by the salesman so we would see it, talk, and ask about it until we would have had the final contract. Not a good experience, even when I respectfully called the salesman out on these tactics that made me very uncomfortable. I would never buy a car here. Go to another dealer!