A member of the Cars.com family
A member of the Cars.com family
Sales: 714-786-8146
Used Cars: 714-786-6358
Sales Department
| Sun | 10:00am – 7:00pm |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 9:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 8:00pm |
Service Department
| Sun | 10:00am – 4:00pm |
| Mon | 7:00am – 7:00pm |
| Tue | 7:00am – 7:00pm |
| Wed | 7:00am – 7:00pm |
| Thu | 7:00am – 7:00pm |
| Fri | 7:00am – 7:00pm |
| Sat | 7:00am – 4:00pm |
See all dealerships near Garden Grove, CA that carry Hyundai
Overall Rating:
3.6 (out of 5)
67% recommend this dealer
86 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
I agree most of the comments and experiences
Yes I agreed with most of the comments and experiences Not recommend this dealer. Be careful. wasting lots of time and will end up with unpleasant feeing. This dealer is not recommended
Dealer Response
I am sorry to read this feedback, as we want the most for our guests. It is our goal to deliver a seamless and professional experience, and it is concerning to hear that this was not better reflected in your time working with us. I would appreciate the chance to speak with you to see what more I can do to assist with your situation. If you are willing to discuss this, please don't hesitate to give me a call. Thank you, Ken Smirz - General Manager - (714) 243-8396
Maximum rating = 5
Not Helpful - customer under warranty
0 Star - Steering wheel made noise on an Elentra 2013 - Chris the adviser without checking said would take 3 hrs to diagnose- he said could be coupling issue and there would be a $225 for the diagnostic- the car has only 48k miles - I asked if it’d be under warranty - he said he doesn’t know but if it’s not I would be charged for diagnostic fee. Don’t bother try to call the general manager Ken Smirz as listed- the call got transferred and no one picked up ;-((( I guessed aa previous bad reviews were true!
Dealer Response
I'm very sorry to hear about your disappointing experience. We want to provide our guests with informative service and we should have looked into your question further. I understand that we let you down, but I can assure you that we will address this situation promptly. Thank you for reaching out.
Maximum rating = 5
very unhelpful
I own a 2016 genesis coupe. A few weeks ago i noticed the paint was peeling. i took it in yesterday was told by the service manager that it was not covered by my extended warranty. He was dismissive, arrogant and borderline rude. Could it have been because i am and older woman and white? I paid $40,000 for this car and expect at least some courtesy.
Dealer Response
Flo - This doesn't sound like the friendly service we pride ourselves on here, and I would certainly like to speak with you directly about what happened during your visit. I'm going to look up your contact information, but please don't hesitate to give me a call. Thank you, Ken Smirz - General Manager - (714) 243-8396
Maximum rating = 5
At Russell Westbrook Hyundai of Garden Grove we can take care of all your Hyundai needs. Whether you're searching for a new car or you need a trusted technician to help keep your care in great shape you can count on us. We have an extensive inventory of new and used cars available as well as excellent financing and auto maintenance services so you can get everything you need right here at our dealership.
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