233 Lincoln Pkwy
Escondido, CA 92026

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Sales: 760-539-0590

Used Cars: 760-466-3372

Hours Toggle

Sales Department

Sun 10:00am – 6:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat 7:00am – 4:00pm

Reviews of Hyundai Escondido

Overall Rating:

4.3 (out of 5)

87% recommend this dealer

518 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Initial salesman Brian, was great, but unfortunately

Reviewed by John H from San DiegoJuly 03, 2025

Initial salesman Brian, was great, but unfortunately wasn't available when we came in to purchase in the evening. Michael was his replacement and brought out a dirty car for viewing even though he had 6 hours to prepare. Michael is your typical car salesman, who likes to talk about himself. Juan the sales manager was the most unprofessional one I have ever encountered. Making a scene and storming out of the room. Wound up purchasing same vechile at Autonation Hyundai Carlsbad for $500 less. Marcel the salesman cad the car washed in 20 minutes it took us to drive from Escondido to Carlsbad. We were driving home in the new car an hour an a half later. Hyundai if Esondudo is lucky to have Brian, or I would give them no stars.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Thank you for your honest feedback. We’re truly sorry to hear that your experience didn’t meet expectations and that the level of professionalism you encountered fell short. We appreciate you recognizing Brian’s efforts — we agree, he’s a valued part of our team. Your concerns regarding the vehicle presentation and interactions with our staff are being taken seriously and will be addressed internally to ensure we improve. We’re disappointed we missed the opportunity to earn your business but glad to hear you found a vehicle that met your needs. If you would like to discuss your experience further, please don’t hesitate to reach out directly Dhernandez@hyundaiescondido.com. - David Hernandez General Sales Manager

Overall Facilities N/A

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Maximum rating = 5

3.0 (out of 5)

If you are buying of course they’ll extend the royal

Reviewed by fgr1111February 10, 2025

If you are buying of course they’ll extend the royal carpet. But as far as service, not so much

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

We’re sorry to hear that your experience with service wasn’t as positive. We strive to provide the best experience for all of our customers.We value your feedback and hope to have the opportunity to better serve you in the future!

Overall Experience 3

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Quality of Repair N/A

Friendliness N/A

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Maximum rating = 5

5.0 (out of 5)

Great service & the person who checked me in was amazing

Reviewed by ChriscluffFebruary 04, 2025

Great service & the person who checked me in was amazing at keeping me informed & getting me on my way in a timely manner!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

That's fantastic to hear! It sounds like you had a really smooth and efficient experience. It's always great when someone goes the extra mile to keep you informed and get you on your way quickly. Thanks for sharing your positive feedback!

Overall Experience 5

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Friendliness N/A

Pricing N/A

Maximum rating = 5

About Hyundai Escondido

At Hyundai Escondido, we strive to be your first choice for all automotive needs. As a Family Owned and Operated Auto Group, we understand the importance of giving back to the community and treating customers like family. Whether you're looking for a new vehicle, expert service, or financing, our team is dedicated to providing an exceptional experience. We don’t just sell cars—we build lasting relationships. Come see why Hyundai Escondido is the trusted choice in the area. We look forward to serving you!

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