7550 Firestone Blvd
Downey, CA 90241

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Sales: 562-231-0100

Used Cars: 562-231-0100

Hours Toggle

Sales Department

Sun 10:00am – 8:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat 7:00am – 5:00pm

Reviews of Downey Hyundai

Overall Rating:

4.3 (out of 5)

88% recommend this dealer

4699 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

She was helpful and very transparent.

Reviewed by BAS.HEWITTFebruary 07, 2026

She was helpful and very transparent. She kept me up to date on the progress on the work on my car and clearly explained to me the things that needed to be done for my routine maintenance.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

We’re happy our team kept you informed throughout the service and clarified each maintenance step. Thank you for choosing us for your Hyundai.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The service technician was extremely helpful and

Reviewed by 123ASIMNIAZIFebruary 06, 2026

The service technician was extremely helpful and knowledgeable. No pushy sales tactics. I would recommend this service center.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

We appreciate you sharing your experience with our service center and your Hyundai Tucson. It’s great to hear our technician was both helpful and knowledgeable without any pressure. Thank you for recommending us.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

I recommend training and keep the customer informed of

Reviewed by josiewise53February 06, 2026

I recommend training and keep the customer informed of status as to work performed rather than allowing customer to prepare to drive off thinking all work was completed when it was not. Unaware another visit would be necessary. The service technician Rudy was OUTSTANDING and EXTREMELY KNOWLEDGEBLE

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for taking the time to share your feedback. We appreciate your recommendation and sincerely apologize for the miscommunication regarding the status of the work performed. Keeping our customers clearly informed is very important to us, and your comments will be shared with our team to reinforce the need for clear, consistent updates throughout the service process. We’re especially pleased to hear your kind words about Rudy. He truly is outstanding and extremely knowledgeable, and we’re proud to have him on our team. Thank you again for bringing this to our attention—we value your input and the opportunity to improve our service experience.

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Downey Hyundai

We Take Care of the Automotive Needs of Hyundai Drivers throughout Downey Commerce El Monte and Los Angeles
Downey Hyundai provides a first class car-shopping experience to our valued customers throughout Commerce El Monte and Los Angeles. With our vast selection of new and used cars you'll have the chance to browse our current inventory in a comfortable stress-free shopping environment. Visit us to take a test drive learn more about financing or service your car and we can assure that you'll always be well taken care of!

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