CardinaleWay Hyundai

BEWARE !! BEWARE !! BEWARE !! - Worst dealership ever! This dealership will overcharge you waste your time and jerk you around. Joyce the manager gives us 1 price 1 day and raises the price the next day. So why do business with a company that has no integrity no ethics & is wishwashy. . So Do yourself a favor and buy anywhere but here. Don't bother wasting your time at this dealership 😉

I wouldn't recommend purchasing a car here. My wife and I went in on July 30th to purchase a Tuscon. We were in a rush so we ended up paying $22,500 in cash for a down-payment and were told that the salesperson, Marcela, would bring the car to our house with the contract to sign. We appreciated the offer and were happy to take them up on it. We were told that Marcela would be at our house around 9pm. However, 11pm rolled around and still no car or paperwork. They took our $22,500 and never stuck to what they promised. Dissapointed and frustrated my wife and I told Marcela that we would be back in the following morning to complete the process. The next morning we go in and the she is apologetic about not delivering the car the night before. She ended up helping other customers before finalizing our deal. This is terrible customer service. The Desk Manager came out to apologize and promised that he would mail a gift card to us for the inconvenience. We still have not received the gift card 18 days later. Our experience was poor and we are very disappointed. On top of this we ended up having to pay for all the ridiculous markups. Due to the car market right now most dealerships have them but they weren't willing to negotiate much. I will not be purchasing from them again.

A painful and unprofessional purchase experience through and through. Their sales reps are unorganized, unresponsive, and provide misleading information to complete the sale. After paying a deposit on a Friday to secure the vehicle, I was forced to pay the full amount over the weekend to secure it yet again. Regretted every minute of dealing with the team - all the way up to the general manager. Save yourself the hassle and find a better dealership who actually knows how to sell you a car.