Anaheim Hyundai

I leased a 2026 Hyundai Palisade Calligraphy from Anaheim Hyundai on 1/22/2026 and the experience was disappointing from start to finish. The main issue was the dealership’s handling of an aftermarket KARR security system. The Palisade already comes with a factory Hyundai alarm/security system, yet Anaheim Hyundai installed and charged for an additional KARR system. That might be acceptable if it were clearly disclosed as optional and explained with a real consumer rationale. It wasn’t. I was not given a clear explanation of why a second alarm was necessary, what incremental benefit it provides over the factory system, or a meaningful opportunity to make an informed decision. It felt like an add-on pushed through the transaction rather than a transparent choice. The sales process also took more than four hours, which created unnecessary fatigue and pressure. I expect a professional dealership to run a clean, efficient transaction—especially for a buyer who is prepared and not indecisive. Delivery was the final frustration. Despite the car being “ready,” it was not properly cleaned. Even with rain that day, there was still visible dirt/mud splash, which is basic prep that should not be missed. Advice to other buyers: demand a written, itemized list of all add-ons before you arrive, confirm in writing whether each one is optional, and compare it against factory equipment. If the dealership can’t provide that transparency up front, don’t proceed. I would not recommend Anaheim Hyundai based on this experience.

Lots of construction and I don’t get my car washed after paying $100 for an oil change.

The staff were friendly, and I was provided with a rental car while my car was being repaired. The overall service was excellent.