Crain Hyundai of North Little Rock in North Little Rock including address, phone, dealer reviews, directions, a map, inventory and more

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5660 Warden Rd
North Little Rock, AR 72116

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Sales: 501-241-4308

Used Cars: 501-241-4306

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:30am – 3:00pm

Reviews of Crain Hyundai of North Little Rock

Overall Rating:

4.1 (out of 5)

70% recommend this dealer

27 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

DON'T DO BUSINESS HERE !

Reviewed by DC from SherwoodOctober 10, 2019

Met with the saleman, Nick, to test drive a used vehicle. We liked it. He told us it was new on the lot and had not had the inspection yet. Still had the "yellow sticker" on it that said don't sell until inspected. We agreed to cpome by and purchase the car the next day following the inspection. He texted us at 8:15 the next day and said don't come by until a little later than 9:00 so to avoid possibly having to wait for the inspection. Next thing we know, we receive a short text stating that another salesman sold the car while it was being inspected !!! When I spoke with the sales manager, Ray Russell, he brushed me off with some "policy" remark, stating that it was "only a $500 vehicle". I cannot believe the unprofessional behavior I received here. Not only was communication between the salesman and the inspection department obviously poor, but the sales manager was dismissive and condescending. I will never due business with this company again, and I will protect any of my friends and family from also receiving this kind of treatment by being sure share our experience with them. This is the kind of company that gives car salesman a bad reputation. Pitiful.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

POSSIBLY THE BEST SELECTION AND PRICE IN CEN ARK

Reviewed by james from Little rockOctober 27, 2018

I shopped several large dealerships in the area and the quality of service that I received here was second to none, I have never had a manager so quickly come out and help and make us feel at home... I met the new and used car managers and they treated me like family!! the deal was fair and upfront. I may could have looked around the rest of the day and save a hundred or two but I really think the service I received from Mr Moss and Mr Hicks more then took care of the price!!! thank you so so much!!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

4.0 (out of 5)

Buyer beware, stay focused.

Reviewed by Roger Turner from stuttgartAugust 30, 2018

Loved the vehicle. not so much the financing. I was told I had to purchase certain extras to receive a lower interest rate. After all was said and done I called the company actually financing my vehicle and they informed me that was not true at all. Called the person who did my loan at Crain ( I will not mention their name out of respect) and was told I could cancel but to keep my interest to wait 3 months. Again another line of bologna. Drove back to Crain ( 3rd 140 mile round trip) spoke to a very understanding Ms. Bradley in customer relations who helped rectify the situation. Will I do business with them again? More than likely because as I said almost everyone there was great to deal with and my daughter really likes the Tucson and the actual pricing was great--- without the additional warranties another 5100.00!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 4

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Crain Hyundai of North Little Rock

Crain Hyundai of North Little Rock's primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our Central Arkansas internet customers. We have first time buyer and College Graduate programs available. Our Hyundai Finance Center works with all credit types including bad credit.

Thank you for taking the time to learn more about our dealership. We look forward to meeting you soon.

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