Crain Hyundai of Conway in Conway including address, phone, dealer reviews, directions, a map, inventory and more

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1003 N Museum Rd
Conway, AR 72032

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Sales: 501-470-7300

Used Cars: 501-470-7300

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:30am – 3:00pm

Reviews of Crain Hyundai of Conway

Overall Rating:

1.8 (out of 5)

17% recommend this dealer

6 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

The service department is incompetent.

Reviewed by MullinsFebruary 18, 2022

The service department is incompetent. Twice I scheduled service for my car and when I arrived, the part was not available. Complete waste of my time and gas. They didn't even care. If you do get service, expect it to take about four hours even for oil changes. They do not respect customers time.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

No parts for scheduled service.

Reviewed by Mullins from Conway, ARFebruary 17, 2022

Twice now they did not have the part available for the scheduled service. Had the nerve to ask me if I ordered it. Waste of time and gas for nothing.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

2.0 (out of 5)

Saw car that wanted to purchase online reached out to...

Reviewed by Mike November 04, 2021

Saw car that wanted to purchase online reached out to salesman and was told it was there. I told the salesman what day i would be there to view the car. When i got to the dealership the car was not there. I tried to negotiate some on price because of the inconvenience they would not budge at all. Salesman was not really people friendly. However the finance director was awesome and really informative.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 2

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

About Crain Hyundai of Conway

Crain Hyundai of Conway is committed to our customers complete satisfaction. Whether it is in sales service or parts our goal is your 100% satisfaction. We offer a 100 Hour Love It or Leave It exchange policy and Low Price Guarantee. Let our friendly staff share their expertise on Hyundai cars and SUVs with you. Our Hyundai Finance Team works with all credit types including bad credit. We look forward to seeing you here soon!

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