Camelback Hyundai in Phoenix including address, phone, dealer reviews, directions, a map, inventory and more

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1500 E Camelback Rd
Phoenix, AZ 85014

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Sales: 602-388-1964

Used Cars: 602-635-6179

Hours Toggle

Sales Department

Sun 10:00am – 7:00pm
Mon 8:00am – 9:00pm
Tue 8:00am – 9:00pm
Wed 8:00am – 9:00pm
Thu 8:00am – 9:00pm
Fri 8:00am – 9:00pm
Sat 8:00am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 4:00pm

Reviews of Camelback Hyundai

Overall Rating:

4.2 (out of 5)

80% recommend this dealer

816 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.5 (out of 5)

UPDATE STAY AWAY.Now that I have had this "certified...

Reviewed by cfpxyzAugust 06, 2021

UPDATE STAY AWAY. Now that I have had this "certified pre-owned Hyundai" for a while the first service guy I had Pedro wanted to charge me 800.00 for an oil leak which was done under warranty by a new service person. He also tried to charge me 6000.00 for a new transmission from hitting something, which I never did hit anything. The tranny started moving around so I had to address it. The shop has just told me that this has already been repaired once and poorly. "certified pre-owned" right? That the damage was under the protective shroud underneath. I am fixing it for under 1000.00 and it would have been less had I not been lied to and told to replace the entire transmission. Now I know why they wanted to give me a free month that came with a waiver of responsibility for them. Thank goodness I didn't take it. Hopefully I have actions I can take since my shop took pics and I didn't sign the waiver. Camelback is what you think of as a stereotypical car dealership. Be prepared to do the sales negotiations. I like car I got, but I had to go through a fair amount to get it done. They offered me a month free for all the trouble I went through but the check came with a lifetime waiver of liability for Camelback Hyundai, so I did not take it. I do like the car and Pedro in service was very good, but I can't say that I would recommend them.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

We appreciate you taking the time to let us know about your experience. We understand that each person’s experience is unique and would like to address your comments on a more personal level. However, we are unable to validate a review from an account using a screen-name, and cannot respond to your situation accordingly. Please reach out to Karl in our Customer Service Department at 602-249-1133 at your earliest convenience.

Overall Experience 2

Customer Service 1

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Let me start by saying Troy was so much help gave me a...

Reviewed by JonesJuly 29, 2021

Let me start by saying Troy was so much help gave me a great deal and was helping the new associate out throughout the whole process. Corey was awesome too. But Troy truly made this process fun and easy. Thank you Camelback Hyundai!!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for your positive review! We will let our team know about your kind words!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

This is the BEST car buying experience I have ever had....

Reviewed by BarbJune 10, 2021

This is the BEST car buying experience I have ever had. Tristan was so helpful both over the phone and in person. Asking questions so we could get what works best for us, with ZERO pressure. Super knowledgeable and able to answer all questions of mine. They were even able to hold/store our car after we bought it since we are in the process of moving. That is definitely going above and beyond- better than I could have hoped for. Cheyenne in the finance area was equally knowledgeable and helpful. Speeding us through the process so we could make it to our granddaughters birthday party. I will definitely buy every car from Kia Camelback.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Barb, every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Camelback Hyundai

We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online request more information about vehicles set up a test drive or inquire about financing!

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