Horne Hyundai in Apache Junction including address, phone, dealer reviews, directions, a map, inventory and more

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1360 E Auto Center Dr
Apache Junction, AZ 85119

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Hours Toggle

Sales Department

Sun 10:00am – 5:00pm
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 8:00pm
Sat 8:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 2:00pm

Reviews of Horne Hyundai

Overall Rating:

4.8 (out of 5)

93% recommend this dealer

105 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.3 (out of 5)

Miserable Sales Team

Reviewed by RS from Phoenix, AZAugust 10, 2020

I purchased a 2020 Ioniq Hybrid from here. My experience with Lauren, who no longer works there, was amazing! Hands down best car buying experience. The process was seamless and he even delivered it to me in west Phoenix. I didn't have to deal with the finance team or anyone else. Lauren took care of the entire process from start to finish. It's the only reason why I'm giving this place two stars vs one star. Three weeks later, I decided I wanted to trade in my second vehicle for another Ioniq because I love how economical they are. However, Lauren no longer works there and I get stuck with Jorge. At first, I go into the process thinking it'll be the same service I received a few weeks ago, if not better since I'm a returning customer. Was I wrong in assuming that. Jorge came across as a slimy and incompetent sales guy. I finally got fed up with him and reached out to his boss, Craig. However, Craig went silent and wouldn't respond to my emails either. Needless to say, I decided not to purchase from them a second time. A few days later, the general manager Steve emails me to "make sure I've been helped" and was "satisfied" with the service I received. I emailed him back regarding my frustration and disappointment. That was several days ago and yet no response. I shouldn't be surprised. After all, attitude reflects leadership. It's mind boggling how one sales rep can make all the difference. I honestly bragged about my first experience here with Lauren. Fast forward just a few weeks later, and because I wouldn't play their stupid games I was treated like xxxx. I suppose that's what I get for not reading reviews before shopping at this miserable dealership. Buyer beware. Hopefully you are reading these reviews prior to shopping here.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Buying a car

Reviewed by Gary Hudson from MesaMarch 12, 2020

Great experience no hassle buying they took care of my needs and found me what I was looking for. I would recommend Horne Hyundai to everyone

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you so much for your kind words and recommendation! I will be sure to share your kind words with my team and hope you are loving your new Hyundai. Please do not hesitate to reach out if we can be of any further assistance, it would be our pleasure to help out. Thank you again and safe travels! Best, Steve Bennett, General Manager sbennett@hornehyundai.com (480) 771-8213

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Easy experience

Reviewed by Blueguardian2 from Tempe, AZMarch 12, 2020

Had a fantastic experience at Horne. People were nice and I was able to get a great deal on a 2017 Sonata. Totally worth the drive!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you for leaving us a review, Blueguardian2! I am so happy we were able to assist you with the purchase of your 2017 Sonata and hope you are loving your vehicle. Please do not hesitate to reach out if we can be of any help in the future. Safe travels and take care, Steve Bennett, General Manager sbennett@hornehyundai.com (480) 771-8213

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Horne Hyundai

For over 100 years the Horne Family has been doing business in Arizona. We offer a great selection for both new and pre-owned vehicles. So drop by and speak with our professional Internet Staff. Our promise to you is great service and competitive pricing. "We won't lose your business". Give us the opportunity and if we can't match or beat your quote we'll put gas in your vehicle for driving out.*Restrictions do apply. Must see Internet staff for details. You can call us at 480-474-3111

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