122 U.S. 43
Tuscumbia, AL 35674

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Sales: 256-766-6117

Used Cars: 256-766-6117

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 8:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 4:00pm

Reviews of Hyundai of The Shoals

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

It's all great unless you want to cancel extended service

Reviewed by trkmeck from Rogersville, AlMay 22, 2025

It's all great unless you want to cancel extended service plans and GAP that they'll slide in on your loan. They were willing to cancel immediately if I traded with them for another vehicle but when I decided not to they said they couldn't cancel the items there. Well guess what. I got ahold of Hyundai, filled out the cancellation form and sent it to them only for them to tell me they forwarded it to the dealership. What a bunch of lyers. Now they're dragging their feet issuing the refunds. What a bunch of xx.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Hello, Your feedback is important to us here, and we would appreciate the opportunity to speak with you to address your feedback about your recent experience attempting to cancel the extended service plans and the GAP insurance regarding the level of customer care that you were provided with. Please reach out to us at a time that's best for you. Thank you, Hyundai of The Shoals

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Hyundai of The Shoals

We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!

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