Bentley Hyundai

Purchased a vehicle for my 16 year old daughter. Super easy sale for the salesman. Knew what I wanted, how much I was willing to pay, and had bank check to purchase. Had the salesman send me pics, videos, and inspection report. Bought the vehicle site unseen. All was good for the first week. 5 days after purchasing the vehicle the battery died leaving my 16 year old daughter stranded. I was able to contact the sale rep who agreed to have the battery replaced. Their office was over an hour away from where she was and I told the rep if it was ok with them that I would purchase a battery and install it if they would reimburse me for it since we had only had the vehicle for 5 days. He agreed. I bought the battery ($250+), installed it, and sent him the receipts. Weeks go by. No response. No check. I contact the rep. His response was that he submitted it to accounting. I asked for him to check up on it. He told me there was nothing he could do. More time goes by I follow up with him again. He tells me that accounting has the receipts. More time goes by. I follow up with him yet again. He quits responding to my messages. If you weren't going to pay for the battery why agree to do so. I have copies of all the text messages and conversation. Unless this is resolved I will steer everyone away from their dealership. Salesman: Lanney Parker Cell Phone # 256-612-6646

Before buying a car here you should ask if your car broke how longer before they can see it as they are quoting 45+ days with no loaner so your SOL. According to Decatur Hyundai 8/10 cars in there service were sold by Bentley. Bentley claims they are backed up because they are replacing so many engines like this is supposed to make me feel better about buying a car from them.

I Have call four time today no one has return call from service department. I also call August 9 two times no one return those call either left message every time