Greenway Hyundai Decatur in Decatur including address, phone, dealer reviews, directions, a map, inventory and more

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1211 Beltline Rd SW
Decatur, AL 35601

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Sales: 256-973-0014

Used Cars: 256-973-0013

Hours Toggle

Sales Department

Sun 11:00am – 5:00pm
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Greenway Hyundai Decatur

Overall Rating:

4.6 (out of 5)

92% recommend this dealer

231 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Getting the runaround from finance manager Russell

Reviewed by dw62haJuly 12, 2022

Getting the runaround from finance manager Russell Seaton. Bought a used car on 25th of June. He told me one thing when I bought it, now telling me something different now. I will never do business with this place again.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

We are sorry you did not have a 5-star experience. In an effort to better understand your experience, we would appreciate an opportunity to speak with you. Please feel free to reach out to our General Manager, Shane Thornton, at shanethornton@greenwayauto.com.

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 3

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Keep an eye on them.

Reviewed by Steven Powell from Decatur Alabama February 18, 2022

I'm writing this review because we traded in my wife's car on the 1st of February and gave the dealership a 10 day payoff on that vehicle from the leinholder and here it is 18 days later and the dealership still hasn't paid off that car and the amount of payoff has gone up since they neglected to pay it off within the 10 day payoff window., And I've got news for them I am not paying the amount that it has gone up. They can either pay it since it's their fault or they just won't receive the title. Not my problem anymore it stopped being my problem the day we signed the papers to trade it in.. And if it goes to many days more and they report to the credit companies I will be speaking to my lawyer. So a word of advice to anyone trading their vehicle in make sure you watch out for this so it doesn't happen to you.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

We are very sorry for the inconvenience. Being that we had to re-sign the deal with a co-signer and different bank due to difficulties with paystubs provided, the payoff process was ultimately delayed despite our best efforts. We take customer satisfaction seriously and are disappointed if you have not experienced that thus far. In order for us to better assist with this situation, please contact our General Manager, Shane Thornton via email at shanethornton@greenway.com.

Overall Facilities 3

Customer Service 5

Buying Process 3

Quality of Repair 3

Maximum rating = 5

1.0 (out of 5)

Recall

Reviewed by Bentley of Huntsville Fan from Decatur ALDecember 09, 2020

I called this dealership and was hung up on numerous times. I kept calling and finally spoke with Cody (one of the managers per him). He told me all about the phone system being down etc. and finally I spoke to him about the car issue. He stated someone from the service department would contact me within days. Still waiting on that call! In the meantime, Hyundai of Huntsville was so helpful in getting the car into the service shop. Thank you Bentley of Huntsville service department. Bypass Decatur Hyundai.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Greenway Hyundai Decatur

Our Alabama dealership serves customers from Huntsville and Birmingham with a fantastic selection of new models and quality used cars trucks and SUVs. In addition to great deals on great cars at great prices we also offer $5000 Minimum Trade Ins! Our friendly Alabama sales staff will make sure you have a stress free no-hassle purchasing experience and our experienced service technicians will make sure that whatever maintenance or work you need for your vehicle is completed quickly and efficiently. Whether you are browsing from Birmingham or Huntsville our dealership is worth the drive. Come to University Hyundai of Decatur.

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